Morgan Mcnamara
Encinitas,CA
Summary
Passionate and dependable team member with extensive experience delivering exceptional care in various high-stress settings. Promotes health and optimal wellness by providing quality support. Successfully utilizes active listening and analytical problem-solving skills to develop relationships, cultivate solutions, and establish rapport with clients.
Overview
9
9
years of professional experience
Work History
Dog Walker
Wag! Walking
06.2014 - Current
- Care for animals during owners' absences and out-of-town trips, providing walks, training, feedings, grooming, and medicine administration.
- Clean up after dogs and properly dispose of waste to keep community clean and free of potential hazards.
- Ensure owners are comfortable and pets needs are met by proactively covering any and all potential concerns or goals.
- Monitored animal behavior to keep owners informed on progress and any issues.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Lead Server
Instawork
02.2017 - Current
- Supported needs of 10-20 person wait staff, establishing organized atmospheres, and improving adequate staffing levels.
- Managed multiple projects of varied sizes at one time.
- Swiftly and successfully resolved guest and employee conflicts to maintain complete customer satisfaction and workforce effectiveness.
- Upsold high-profit items increasing sales by over 15%.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Oversaw daily operations of service team, delegated tasks, and trained new staff
Chiropractic Receptionist
Diamond Head Chiropractic
05.2018 - 01.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
Associate of Applied Science - Animal Science And Veterinary Technician Cert.
Penn Foster College
Scottsdale, AZ07.2024
Skills
- Business Development Understanding
- Account Management
- Records Maintenance
- Critical Thinking
- Patient Relations
- Dispute Mediation
References
- Yvonne Sanguesa. (760) 521-1025
The Bellows - Manager
- Zaida Holmes. (760) 385-8372
Turning Point Chiropractic - Supervisor
Timeline
Chiropractic Receptionist
Diamond Head Chiropractic
05.2018 - 01.2020
Lead Server
Instawork
02.2017 - Current
Dog Walker
Wag! Walking
06.2014 - Current
Associate of Applied Science - Animal Science And Veterinary Technician Cert.
Penn Foster College
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