Morgan McRae

(2 positions)

Office manager:

• Sell contracts to clients over the phone.
• Keep organized records of all transactions within the business.
• Bill clients on square system.
• Excellent customer service skills.
• Prioritize time well.
• Attended to calls reporting of wild animals located in private structures.

Technician:

• Professionally handled clients on site.
• Handled emergency removal situations calmly.
• Developed conflict resolution skills with clients.
• Applied safety protocols when working with equipment.

(Internship)

• Supported staff members in their daily tasks, reducing workload burden and allowing focus on higher-priority clients.
• Used excellent face to face customer service.
• Professional dress and work environment.
• Kept all therapy beds sterile and ready for each client.

• Shift manager.
• Trained new employees.
• Responsibly managed money.
• Provided exceptional customer service, addressing inquiries and working in a timely manner.
• Food handlers permit.