Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Morgan Mendes

Bristol

Summary

Driven and outgoing professional with a strong foundation in sales, administration, retail, and customer service, complemented by a deep sense of empathy and exceptional organizational skills. Recent experience as a caregiver fostered resilience and adaptability, enhancing the ability to connect with others and respond to their needs effectively. Eager to re-enter the workforce and contribute positively to a dynamic team while embracing new challenges and opportunities for growth. A commitment to helping others remains at the core of every professional endeavor.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Caregiver/Personal Assistant

Mother
10.2024 - 11.2025
  • Monitored clients' health conditions, reporting changes to healthcare professionals promptly.
  • Coordinated medication management, ensuring adherence to prescribed schedules.
  • Implemented safety protocols, reducing risks and ensuring a secure living space for clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Caregiver

Self
08.2016 - 12.2021
  • At home care for my father in law until his passing. This included ADL, meal preparation, basic finances, running errands, yard maintenance, and making basic repairs for the house.

Blood Collection Specialist

American Red Cross
03.2016 - 08.2016
  • Worked with the mobile unit traveling to various locations to collect blood.

Sales Associate

Grand Home Furnishing
12.2014 - 03.2016
  • Sales/Customer service, cleaning, helping customers with new furniture selection, fabrics, and other household decorations.
  • Skills Used
  • Windows, multi-tasking, customer care.

Deli Clerk

KVAT
12.2013 - 07.2014
  • Assisting customers at the deli counter, slicing meats and cheeses, assisting where needed. Salad bar. Helping people select food, desserts, and appetizers for special occasions.
  • Skills Used
  • Patience, customer care.

Retail Management/Sales

Decatur Entertainment
10.2007 - 08.2013
  • Cashier, stock, inventory, customer service, hiring and training, ordering merchandise. Helped customers with Mardi Gras supplies, party supplies, and other special occasions.
  • Accomplishments
  • Never missed a bonus. My store was the number one store out of seven my entire time as manager.
  • Skills Used
  • Customer care, Microsoft Word, basic payroll, purchasing.

Office Assistant/Teacher

Step Ahead Inc
01.2001 - 10.2007
  • General office, phones, payroll hours, taking payments, caring for newborns.
  • Skills Used
  • Multi-tasking, Microsoft Word, general office

Education

Associate - Health Science

VHCC
Abingdon, VA
12-2027

Certificate - Phlebotomy

TTEC
Elizabethton, TN
05-2016

Certificate - Nursing Assistant

TTEC
Elizabethton, TN
05-2014

Certificate - Pharmacy

VHCC
Abingdon, VA
01-2011

Diploma - Office Administration

Coastal Training Institute
Montgomery, AL
06.1985

Skills

  • Sales, Windows, Excel, Microsoft Word, CPR, Purchasing, Inventory (10 years)
  • Retail Management
  • Caregiving
  • Home Care
  • Administrative Experience
  • Meal Preparation
  • Elderly care
  • Compassionate care
  • Dementia care
  • End-of-life care
  • Respectful and compassionate

Certification

  • Driver's License
  • Assessments
  • Customer Service Fit — Proficient
  • July 2020
  • Measures the traits that are important for high-quality customer service.
  • Full results: Proficient
  • Work Style: Reliability — Proficient
  • April 2020
  • Tendency to be dependable and come to work
  • Work Motivation — Highly Proficient
  • Level of motivation and discipline applied toward work
  • Full results: Highly Proficient
  • Customer Service — Highly Proficient
  • September 2020
  • Identifying and resolving common customer issues
  • Administrative Assistant/Receptionist — Familiar
  • Using basic scheduling and organizational skills in an office setting.
  • Full results: Familiar
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Interests

I am a certified Sound Healer for both people and animals

Timeline

Caregiver/Personal Assistant

Mother
10.2024 - 11.2025

Caregiver

Self
08.2016 - 12.2021

Blood Collection Specialist

American Red Cross
03.2016 - 08.2016

Sales Associate

Grand Home Furnishing
12.2014 - 03.2016

Deli Clerk

KVAT
12.2013 - 07.2014

Retail Management/Sales

Decatur Entertainment
10.2007 - 08.2013

Office Assistant/Teacher

Step Ahead Inc
01.2001 - 10.2007

Associate - Health Science

VHCC

Certificate - Phlebotomy

TTEC

Certificate - Nursing Assistant

TTEC

Certificate - Pharmacy

VHCC

Diploma - Office Administration

Coastal Training Institute
Morgan Mendes