Morgan M. Greer
Summary
Experienced emergency and critical care veterinary technician with a proven track record of effectively handling high-pressure situations. Proficient in rapid patient assessment, advanced life support, and managing complex medical cases. Skilled in transitioning seamlessly from basic medical care to handling a variety of medical emergencies. Dedicated professional with 6 years of hands-on experience in the field.
Overview
9
9
years of professional experience
Work History
Certified Veterinary Technician – Emergency Dept
BluePearl Emergency and Referral Veterinary Hospital
Golden Valley, MN
01.2020 - Current
- Advocate for the wellness of pets
- Nursing, Calculating, and administering drugs, CRI's
- Triaged incoming patients to determine treatment needs and urgency of care.
- Using safe restraining techniques, following standard protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs
- Collected and prepared specimens for laboratory testing and perform in house lab work
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Trained and mentored other LVT staff.
- Software use: Cornerstone, Instinct , Vitus Vet
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Student Aid
Wisconsin Indianhead Technical College
New Richmond, WI
08.2020 - 05.2021
- Strengthened communication skills through regular interactions with others.
- Key Holder
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Implemented individual animal care practices to maintain health and well-being of animals.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
Grooming Assistant
Pet Evolution
Woodbury, MN
05.2020 - 01.2021
- Mobile Nail trim services
- Animal care behavior understanding
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Worked effectively in fast-paced environments.
Veterinary Technician Assistant
Inver Grove Heights Animal Hospital
Inver Grove Heights, Minnesota
01.2019 - 04.2020
- System software use- Impromed
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Educated clients on post-surgical care and nutrition.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Restrained animals for examination and treatment.
- Followed safety protocols for handling animals.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Client Service Representative
Animal Emergency and Referral Center of Minnesota
Oakdale, MN
12.2017 - 08.2018
- Triage incoming ER calls
- Client and patient processing - Impromed
- Productive and efficient multitask
- Veterinarian communication
- Promptly responded to inquiries and requests from prospective customers.
- Cross-trained and provided backup support for organizational leadership.
- Process Payments, refunds and down payment
- Maintain appearance and cleanliness of all areas
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
Client Service Representative
Cottage Grove Animal Hospital
Cottage Grove, MN
09.2016 - 12.2017
- Scheduling Surgery and Appointments- Avimark
- Managing large amounts of incoming calls and customer service inquiries
- Identify and assist clients needs to achieve satisfaction
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Accurately maintain and update electronic records on all patients, document client calls.
- Key holder
- Maintained accurate record-keeping with proactive attention to client information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Associates degree - Veterinary Medicine
Wisconsin Indianhead Technical College
New Richmond, WI05.2021
High School -
Park High School
Cottage Grove, MN05.2014
Skills
- Emergency care
- Anesthesia administration
- Radiography
- Canine and feline intubation
- General anesthesia monitoring
- Collecting blood samples
- Radiology techniques
- Medication dispensing
- Emergency and preventive care
Timeline
Student Aid
Wisconsin Indianhead Technical College
08.2020 - 05.2021
Grooming Assistant
Pet Evolution
05.2020 - 01.2021
Certified Veterinary Technician – Emergency Dept
BluePearl Emergency and Referral Veterinary Hospital
01.2020 - Current
Veterinary Technician Assistant
Inver Grove Heights Animal Hospital
01.2019 - 04.2020
Client Service Representative
Animal Emergency and Referral Center of Minnesota
12.2017 - 08.2018
Client Service Representative
Cottage Grove Animal Hospital
09.2016 - 12.2017
Associates degree - Veterinary Medicine
Wisconsin Indianhead Technical College
High School -
Park High School