Morgan Miles
Woodbridge ,VA
Summary
- Maintained a welcoming, calm, and organized environment even during high-volume or high-stress situations
- Built strong rapport with patients and clients, increasing repeat visits and positive reviews
- Recognized by supervisors for reliability, flexibility, and ability to adapt quickly to changing priorities
Overview
2
2
years of professional experience
Work History
Client Experience Coordinator
EmergeCryo
03.2023 - Current
- Performed red light facial treatments
- Checked clients in and out, scheduled appointments, and processed payments
- Set clients up for InBody scans and reviewed results with them
- Coached clients through cold plunge sessions
- Applied compression therapy for clients
- Maintained a clean, organized, and welcoming environment for all services
Front Desk Receptionist
NextCare
03.2024 - 02.2025
- Greeted and checked in patients, verifying personal and insurance information
- Scheduled appointments and managed the daily patient flow
- Answered the phone, directing calls to appropriate staff and providing general information
- Collected copayments and processed billing transactions
- Entered and updated patient records
- Assisted patients with completing forms and understanding clinic procedures
- Coordinated with medical staff to ensure timely patient care
- Maintained a clean and organized front desk and waiting area
Dental Assistant
Britto Orthodontics
09.2024 - 01.2025
- Sterilized and prepared dental instruments for procedures
- Removed braces and assisted with orthodontic adjustments
- Recorded patient charts, treatment notes, and dental history
- Took patient photos, X-rays, and other records as needed
- Untied and retied braces during orthodontic visits
- Provided chairside assistance to the dentist during procedures
- Maintained a clean and organized treatment area and sterilization room
Education
Massaponax High School
Fredericksburg, VA05.2019
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Project coordination
- Recordkeeping
- Patient scheduling
- Problem-solving
- Team collaboration
- Adaptability and flexibility
- Client coordination
Timeline
Dental Assistant
Britto Orthodontics
09.2024 - 01.2025
Front Desk Receptionist
NextCare
03.2024 - 02.2025
Client Experience Coordinator
EmergeCryo
03.2023 - Current
Massaponax High School