Morgan Miller
Jasper,TN
Summary
Detail-oriented Sterile Processing Technician with over 1 years of related experience. Excellent verbal and written communication skills with hardworking and diligent nature.
Devoted animal shelter volunteer experienced providing compassionate care to animals. Skilled in handling and feeding animals, providing enrichment activities and supporting highest standards of animal care.
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Sterile Processing Technician
STERIS
07.2022 - 07.2023
- Wrapped trays, instrument packs, and sets.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Animal Shelter Volunteer
MARC
09.2019 - 07.2022
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Assisted with adoption process by providing information about animals to potential adopters.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
- Attended community events to promote pet adoption and responsible pet ownership.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
- Participated in educational programs to raise awareness of animal welfare issues.
- Provided humane care of domestic and wild animals.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Bathed animals and performed related animal grooming and care in preparation for adoption events.
Front Desk Receptionist
Holiday Inn Express Hotel Suites
02.2022 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Sales Associate
Hibbett Sports Store
08.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Whitwell High School
Whitwell, TN05.2021
Skills
- Decontamination and Sanitation
- Recording Biologicals
- Daily Workflows
- Assembling Case Carts
- Cash Register Operation
- Stocking and Replenishing
- Adapt to Diverse Groups
- Sales Training
- Product Promotion
- Meeting Arrangements
- Multi-Line Telephone Systems
- Hospitality Service
- Conflict Management
- Kennel Care
- Dietary Restrictions
- Wound Care
- Adoption Procedures
- Laundry Duties
- Animal Fostering
- Towel Folding
- Housekeeping Duties
Timeline
Sterile Processing Technician
STERIS
07.2022 - 07.2023
Front Desk Receptionist
Holiday Inn Express Hotel Suites
02.2022 - 05.2022
Sales Associate
Hibbett Sports Store
08.2021 - 02.2022
Animal Shelter Volunteer
MARC
09.2019 - 07.2022
High School Diploma -
Whitwell High School