Morgan Miller
CHERRY HILL,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptable and demonstrating exceptional interpersonal skills. Quick at mastering new skills, and devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Supervisor
Auntie Anne's Pretzels
Cherry Hill, NJ
06.2022 - 06.2023
- Proceeded to complete all the tasks of a team member.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new members.
- Answered phone calls regarding inquiries about products or services.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
- Processed morning and night register duties.
Team Member
Auntie Anne's Pretzels
Cherry Hill, NJ
03.2021 - 06.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Resolved customer issues promptly in a professional manner.
- Daily food preparations.
- Attended staff meetings to stay updated on company policies and procedures.
Education
Bachelor of Science - Criminal Justice
East Tennessee State University
Johnson City, TN01-2027
Skills
- Staff Management
- Operations Management
- Business Development
- Employee Motivation
- Waste Reduction
- Complaint resolution
- Workplace Safety
- Cash Handling
- Customer Service
- Problem-Solving
- Clear Communication
- Attention to Detail
- Teamwork and Collaboration
Timeline
Supervisor
Auntie Anne's Pretzels
06.2022 - 06.2023
Team Member
Auntie Anne's Pretzels
03.2021 - 06.2022
Bachelor of Science - Criminal Justice
East Tennessee State University