Morgan Miller
Covington,LA
Summary
Experienced Billing Representative familiar with Ochsner practices and methods. Skilled in handling complex and nuanced billing issues, and known for maintaining high standards. Reliable communicator and team orientated with the drive to excel in all areas.
Overview
10
10
years of professional experience
Work History
Billing Representative
Ochsner Health Center
08.2022 - Current
- Processed billing inquiries, ensuring accuracy and prompt resolution of claims.
- Collaborated with other teams to quicken billing processes and enhance work output.
- Created smart texts for updated billing systems, improving overall team performance.
- Analyzed billing rejections, identifying root causes and taking corrective actions.
- Worked effectively with all payors such as Medicare, Medicaid, and commercial insurances in order to obtain timely and correct payments.
- Achieved consistent QA scores by prioritizing tasks effectively amid fluctuating changes and workloads.
- Used strong analytical skills to identify patterns in data, and used that to help create better methods to solve claims and work efficiently.
- Adapted to changing technologies or systems upgrades, ensuring little disruption to daily workflow during transitions periods.
Private Tutor
Hannan High School
08.2019 - Current
- Observed and evaluated students aged 13-15 across multiple subjects
- Reviewed materials assigned by teachers and helped the students complete homework
- Identified student's individual learning skills, tailoring teaching method for each student
- Created lesson plans to facilitate the accomplishment of goals
- Researched learning methods, prepared learning resources, and answering questions
- Encouraged student critical thinking and discussion
- Kept students on task with positive reinforcement strategies
- Communicated with parents, updating them on student's progress
Broker Assistant Internship
Divergent Property Solutions
03.2016 - 05.2019
- Acted as a liaison between broker and potential home buyers.
- Organized and helped with all property closings.
- Maintained detailed, accurate records on Accounts Payables & Receivables.
- Ensured that all office utilities were paid in timely manner
- Responsible for scheduling all home inspections, weekly auctions, and broker's agenda.
- Assisted broker with staging homes for sale.
- Wrote and proof-read error free letters, emails, and other business correspondence
- Welcomed buyers and sellers and ensured their peace of mind throughout the closings.
Education
High School Diploma -
Fairhope High School
05.2016
Skills
- Billing accuracy
- Claims resolution
- Data analysis
- Great attention to detail
- Motivated team member
- Flexible schedule
- Creative background
- Proficient computer skills
- Time management skills
- Multitasking
- Organizational skills
- Critical thinking
- Listening skills
- Familiar with all aspects of Microsoft Office
- Analytical skills
- Communicates well with others
- Bookkeeping
- Scheduling and calendar management
- Meeting and event planning
- Customer service skills
- Root cause analysis
Timeline
Billing Representative
Ochsner Health Center
08.2022 - Current
Private Tutor
Hannan High School
08.2019 - Current
Broker Assistant Internship
Divergent Property Solutions
03.2016 - 05.2019
High School Diploma -
Fairhope High School