Morgan M. Milos

• Develop engaging activity programs to enhance resident quality of life.
• Coordinate events that fostered social interaction among residents and families.
• Adapt existing programs based on changing needs within the facility or community.
• Maintain records of resident participation and preferences for program enhancement.
• Educate and enlighten families on available programming options and provide necessary support.
• Collaborate with staff to ensure holistic resident care and support.
• Provide individualized assistance to ensure participation in activities for those unable to do so independently.
• Engage residents in meaningful conversations about their interests, hobbies, and goals, encouraging them to participate in relevant activities and programs.
• Collaborate on monthly activity calendars with engaging activities, events, and outings that meet the social, cognitive, physical, spiritual, and emotional needs of residents.

• Supervised team to ensure adherence to store policies and procedures.
• Managed inventory levels, ensuring product availability and organization.
• Resolved customer inquiries and complaints to enhance overall satisfaction.
• Opened and closed store efficiently.
• Assisted senior management in achieving retail targets through monitoring and motivating staff.
• Ensured compliance with company policies and regulations consistently.
• Maintained accurate records of daily sales transactions and inventory levels.
• Monitored security systems and controlled access to store keys.

Concierge

• Oversaw front desk operations, effectively managing visitor interactions and inquiries.
• Efficiently directed incoming calls and messages to designated staff or residents.
• Resolved residential and visiting complaints through prompt, satisfactory resolutions.
• Maintained accurate records of concierge service transactions and resident interactions.

Activities Volunteer Assistant

• Encouraged participation in community events to foster a positive atmosphere.
• Assisted with planning and executing recreational programs to boost resident engagement.
• Trained new staff on policies regarding resident rights and needs.
• Provided personalized assistance to residents with daily activities and requests.

Supervised team to ensure adherence to store policies and procedures.

• Managed inventory levels to guarantee product availability and organization.
• Coordinated visual merchandising to improve store presentation and attractiveness.
• Resolved customer inquiries and complaints to enhance satisfaction.
• Boosted sales through effective merchandising and consistent restocking of high-traffic items.
• Monitored performance metrics, including sales goals and shrinkage targets.
• Collaborated with management to execute promotional strategies and initiatives.
• Oversaw bank deposits and security procedures to facilitate store operations.
• Opened and closed the store safely, leaving it satisfactory.

• Organized recreational programs to foster resident engagement and social interaction.
• Collaborated with healthcare staff to ensure resident safety and well-being.
• Maintained cleanliness and order in activity areas for optimal use.
• Assisted residents with daily activities and personal care needs.
• Conducted one-on-one activities for residents requiring personal attention.
• Planned and implemented engaging activities tailored to resident preferences.
• Tracked attendance records to monitor participation in scheduled activities.
• Upholding quality of life standards for residents across all ability levels.

• Delivered exceptional customer service in fast-paced restaurant environment.
• Maintained cleanliness and sanitation of workstations and dining areas.
• Executed cashier duties, including order taking, payment collection, and providing change.
• Completed opening and closing tasks, setting up workstations and restocking supplies.
• Organized storage areas for food products, beverages, and restaurant supplies.
• Followed safety guidelines while operating equipment such as slicers, fryers, and ovens.
• Contributed to team success by efficiently completing assigned tasks.
• Managed inventory by restocking supplies and organizing storage areas.