Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Morgan Morris

Corvallis,OR

Summary

Driven and adaptable professional with a track record of exceeding sales targets at Crowne Plaza Resort & Golf Club by over 20% through strategic upselling and effective team training. Demonstrates exceptional time management and safety awareness, excelling in fast-paced environments and ensuring high-quality customer service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Laborer/Equipment Operator

Mid Valley Gravel
07.2023 - Current
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.

Server

Blackbeardiners
01.2019 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Lead Server Trainer

Crowne Plaza Resort & Golf Club
01.2004 - 05.2018
  • Increased staff retention through effective communication and fostering a positive work environment.
  • Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
  • Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Consistently met or exceeded sales targets by motivating team members to upsell menu items strategically.

Education

High School Diploma -

Corvallis High School
Corvallis, OR

Associate of Arts - Culinary Arts

Napa Valley College
Napa, CA

Skills

  • Safety awareness
  • Willingness to learn
  • Time Management
  • Punctual and Reliable

Certification

Special training in hotel and restaurant management. Paul Smiths College.

Paul Smiths New York.

Timeline

Laborer/Equipment Operator

Mid Valley Gravel
07.2023 - Current

Server

Blackbeardiners
01.2019 - 06.2023

Lead Server Trainer

Crowne Plaza Resort & Golf Club
01.2004 - 05.2018

High School Diploma -

Corvallis High School

Associate of Arts - Culinary Arts

Napa Valley College

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Morgan Morris