Morgan Moses
Elverta,CA
Summary
Individual motivated to improve office/company operations and contribute to overall company success. Efficient and friendly communicator who is widely versed in many aspects of office operations, problem solving and customer/workplace solutions. Thrives both as an individual and also in team environments. Quick learner who enjoys a challenge.
Mother to three boys and three dogs who loves the outdoors.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
Professional Education Services, LP
Granite Bay, CA
10.2003 - 07.2021
- Clerical support
- Shipping and receiving
- Microsoft Office
- Adaptive team player
- Technical Troubleshooting
- Filing experience
- AR/AP
- Prioritization and time management
- Multi-line phone systems
- Editing and proofreading
- 10-key proficiency
- Friendly, positive attitude
- Critical thinking
- Quick, adaptive learner and problem-solver
- Created and implemented improved shipping products and cost solutions
Seasonal Park Aide
CA State Parks- Donner Memorial State Park
Truckee, CA
06.1997 - 09.2003
- Greeted guests and explained park facilities and services available for public use, answered questions, gave directions, resolved visitor complaints and maintained good public relations.
- Collected park entrance fees, issued permits and accounted for money collected, maintained beach, campground and nature trails, mowed lawns and trimmed weeds to keep park attractive.
- Cleaned and maintained public areas, removed and collected trash and litter.
- Museum open and close.
- Maintained knowledge of area natural history and historical events for visitor information.
- Money handling and deposits.
Education
No Degree - General Studies
American River Community College
Sacramento, CAHigh School Diploma -
Truckee High School
Truckee, CA01.1997
Skills
- Quick, adaptive learner and problem-solver
- Clerical support
- Shipping and receiving
- Microsoft Office
- Adaptive team player
- Technical Troubleshooting
- Filing experience
- AR/AP
- Prioritization and time management
- Multi-line phone systems
- Editing and proofreading
- 10-key proficiency
- Friendly, positive attitude
- Critical thinking
Timeline
Customer Service Representative
Professional Education Services, LP
10.2003 - 07.2021
Seasonal Park Aide
CA State Parks- Donner Memorial State Park
06.1997 - 09.2003
No Degree - General Studies
American River Community College
High School Diploma -
Truckee High School
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