Morgan Moses
Elverta,CA
Summary
Individual motivated to improve office/company operations and contribute to overall company success. Efficient and friendly communicator who is widely versed in many aspects of office operations, problem solving and customer/workplace solutions. Thrives both as an individual and also in team environments. Quick learner who enjoys a challenge.
Mother to three boys and three dogs who loves the outdoors.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
Professional Education Services, LP
10.2003 - 07.2021
- Clerical support
- Shipping and receiving
- Microsoft Office
- Adaptive team player
- Technical Troubleshooting
- Filing experience
- AR/AP
- Prioritization and time management
- Multi-line phone systems
- Editing and proofreading
- 10-key proficiency
- Friendly, positive attitude
- Critical thinking
- Quick, adaptive learner and problem-solver
- Created and implemented improved shipping products and cost solutions
Seasonal Park Aide
CA State Parks- Donner Memorial State Park
06.1997 - 09.2003
- Greeted guests and explained park facilities and services available for public use, answered questions, gave directions, resolved visitor complaints and maintained good public relations.
- Collected park entrance fees, issued permits and accounted for money collected, maintained beach, campground and nature trails, mowed lawns and trimmed weeds to keep park attractive.
- Cleaned and maintained public areas, removed and collected trash and litter.
- Museum open and close.
- Maintained knowledge of area natural history and historical events for visitor information.
- Money handling and deposits.
Education
No Degree - General Studies
American River Community College
Sacramento, CAHigh School Diploma -
Truckee High School
Truckee, CA01.1997
Skills
- Quick, adaptive learner and problem-solver
- Clerical support
- Shipping and receiving
- Microsoft Office
- Adaptive team player
- Technical Troubleshooting
- Filing experience
- AR/AP
- Prioritization and time management
- Multi-line phone systems
- Editing and proofreading
- 10-key proficiency
- Friendly, positive attitude
- Critical thinking
Timeline
Customer Service Representative
Professional Education Services, LP
10.2003 - 07.2021
Seasonal Park Aide
CA State Parks- Donner Memorial State Park
06.1997 - 09.2003
No Degree - General Studies
American River Community College
High School Diploma -
Truckee High School
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