Morgan Mullins
Summary
Professional with experience in case management, prepared to make significant impact. Strong focus on collaboration and achieving results under changing conditions. Skilled in client advocacy, resource coordination, and crisis intervention. Reliable team player known for adaptability and effective communication.
Overview
6
6
years of professional experience
Work History
Targeted Case Manager
Johnson County Board of Services
05.2019 - Current
- Ensured client rights were protected and upheld by adhering to ethical guidelines, confidentiality regulations, and professional standards in all aspects of case management practice.
- Reduced barriers to accessing services by navigating complex systems alongside clients.
- Enhanced client well-being by developing personalized case management plans.
- Provided support to program participants by arranging services and sourcing relevant support.
- Advocated on behalf of clients when faced with challenges or obstacles impeding their progress towards goals.
- Managed caseloads efficiently while maintaining high-quality service delivery standards.
- Coordinated care transitions between various providers, minimizing gaps in service provision for clients.
- Educated clients on available resources and their rights within the system, empowering them to advocate for themselves effectively.
- Networked within local community to build professional relationships with healthcare providers, outreach program leaders and government officials.
- Established rapport with diverse client populations by demonstrating empathy and cultural competency in all interactions.
- Developed strong working relationships with colleagues from various disciplines to facilitate seamless coordination of care for shared clients.
- Monitored and tracked client progress, adjusting case plans as needed to achieve desired outcomes.
Education
Bachelor of Arts - Social Work
University of Central Missouri
Warrensburg, MO05-2019
Skills
- Client advocacy
- Ethical practice
- Service planning
- Positive attitude
- Problem-solving
- Time management
- Organization and multitasking
- Clear communication
- HIPAA compliance
- Case documentation
- Client relationship management
- Documentation and reporting
- Case management
Timeline
Targeted Case Manager
Johnson County Board of Services
05.2019 - Current
Bachelor of Arts - Social Work
University of Central Missouri
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