Morgan Nelson
San Antonio,Texas
Summary
Driven professional with a proven track record at Whataburger and Macy's, excelling in customer service and organizational skills. Enhanced team efficiency and safety, and improved client satisfaction through tailored services. Demonstrates exceptional problem-solving and communication abilities, adept at multitasking in fast-paced environments. Achieved significant improvements in operational workflows and customer engagement.
Overview
2
2
years of professional experience
Work History
Team Member
Whataburger
05.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Seasonal Ringer
Macy's
08.2023 - 01.2024
- Increased client satisfaction by providing tailored retail consulting services and identifying areas for improvement.
- Maintained a clean, organized retail environment to optimize presentation and enhance shopper experience.
- Ensured financial compliance by adhering to company policies and procedures while managing retail accounts receivables.
- Collaborated with team members to efficiently process, package, and label products for seamless retail display.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Maintained strong relationships with retail partners, ensuring optimal product placement and visibility.
- Collaborated with team members to maintain a clean, organized, and efficient retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor Of Applied Science - Nursing
San Antonio College
San Antonio, TXHighschool Diploma -
Douglas MacArthur Highschool
San Antonio, TX05.2022
Skills
- Safety understanding
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
Timeline
Seasonal Ringer
Macy's
08.2023 - 01.2024
Team Member
Whataburger
05.2022 - 10.2022
Bachelor Of Applied Science - Nursing
San Antonio College
Highschool Diploma -
Douglas MacArthur Highschool