Morgan Neset
Northfield,MN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Photography Supervisor
Lifetouch Preschool Portraits
2019.07 - Current
- Manages and leads a team of 11 photographers, providing day-to-day work direction, sharing performance feedback, giving recognition and communicating effectively.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Approves time-cards and mileage reimbursement.
- Photographs when schedules are tight or last minute schedule conflicts.
- Collaborated with production & account specialist team.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Waitress
Buffalo Wild Wings
2017.11 - 2018.07
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
Car Detailer/Car Photographer
Harry Browns Automotive
2017.06 - 2018.07
- Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests.
- Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
- Took pictures of all vehicle's after cleaned for company's website.
- Maintained clean, tidy and safe work environment.
School Photographer
Lifetouch National Schools
2016.09 - 2018.06
- Prepares for and consistently executes picture days in line with company's expectations and standards as well as in partnership with school staff, rules, & policy.
- Provides professional customer service to schools, parents, & subjects.
- Demonstrates concern for the safety of all customers and employees by keeping a clean and safe environment.
Assistant Food Service Leader
Kwiktrip
2013.04 - 2016.10
- Prepare foods, delegate tasks, train coworkers, resolve customer complaints, set an example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis.
- Maintain a clean and inviting store.
Education
Some College (No Degree) - Business Management
SOUTH CENTRAL COLLEGE
Faribault, MNHigh School Diploma -
Faribault Senior High School
Faribault, MN06.2015
Skills
- Professional Photography
- Detail Oriented
- Computer Skills
- Strong Communication
- Team Player
- Customer Service
- Time Management
- Organized
- Scheduling Coordination
- Staff Management
- MS Office
- Onboarding and Training
- Problem Resolution
- Positive Attitude
Timeline
Photography Supervisor
Lifetouch Preschool Portraits
2019.07 - Current
Waitress
Buffalo Wild Wings
2017.11 - 2018.07
Car Detailer/Car Photographer
Harry Browns Automotive
2017.06 - 2018.07
School Photographer
Lifetouch National Schools
2016.09 - 2018.06
Assistant Food Service Leader
Kwiktrip
2013.04 - 2016.10
Some College (No Degree) - Business Management
SOUTH CENTRAL COLLEGE
High School Diploma -
Faribault Senior High School
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