Morgan Nzambimana
Houston,TX
Summary
Professional driver with proven track record in long-haul transportation. Adept at ensuring timely deliveries, maintaining vehicle safety, and adhering to all regulatory requirements. Strong emphasis on teamwork, adaptability, and achieving operational goals. Known for reliability, flexibility, and effective communication skills.
Developed skills in logistics and time management in a fast-paced, on-the-road environment. Expertise in ensuring compliance with safety regulations and efficient route planning and seeking to transition into a new field, leveraging transferable skills and a proven track record of reliability and efficiency.
Reliable and safety-conscious with positive, upbeat approach to challenges. Understanding of DOT regulations and safe driving practices. Committed to ensuring timely and efficient delivery of goods.
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Class A Truck Driver, OTR
Ridge Runners Transportation
Naperville, Illinois
06.2024 - Current
- Inspected load security and checked for damages.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Updated dispatchers regularly on progress toward destination using GPS tracking technology for accurate real-time information sharing.
Food Delivery Driver
DOORDASH
04.2024 - 06.2024
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Communicated proactively with management about potential issues or delays in delivery times.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
Production Associate
TESLA, INC
11.2021 - 03.2024
- Safely operated hand and power tools to complete repetitive tasks.
- Used equipment properly to avoid workplace hazards or injuries.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Prepared materials for assembly work to keep workflows running smoothly.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
- Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
- Followed safety procedures and guidelines to maintain safe working environments.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Amazon Delivery Driver
ZEALIGENT LOGISTICS INC
Tracy
07.2023 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Loaded truck and properly secured items to prevent damage for deliveries.
Contractor
EXPRESS PROFESSIONAL EMPLOYMENT
01.2020 - 12.2021
- Performed pre-trip inspections of delivery vehicle according to company guidelines
- Received daily delivery instructions and route assignments from dispatch
- Checked tires for proper inflation before leaving on each route
- Communicated regularly with dispatch regarding any delays or issues encountered on routes
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients
- Cleaned interior and exterior of delivery vehicle at end of shift as needed
- Adhered to all applicable traffic laws while driving delivery vehicle
- Assisted warehouse personnel in packing orders when necessary
- Stayed up-to-date on changing local roads and construction areas that may affect routes
- Managed inventory levels during deliveries by verifying load counts against shipping manifests
- Maintained accurate records of goods delivered and collected payments as required
- Responded promptly to emergency situations involving vehicles or personnel on the roadways
Mover and Pack Associate
CLUTTER
06.2021 - 11.2021
- Executed heavy lifting tasks with precision and adherence to safety protocols
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Optimized route planning to enhance delivery efficiency and reduce transit time
- Applied effective packing techniques to ensure the safe transportation of goods
- Fostered strong team collaboration to achieve common goals and improve project outcomes
- Managed inventory levels effectively to ensure product availability and minimize shortages
Material Sorter
FRONTIER HOT-DIP GALVANIZING
02.2020 - 01.2021
- Reported damaged goods to supervisor immediately upon discovery
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process
- Assembled furniture at the customer's new residence or business premises
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit
- Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move
- Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines
- Communicated effectively with customers regarding arrival times, estimated completion times, and special requirements, building strong relationships between clientele and employer
- Loaded and unloaded customer belongings onto truck and other vehicles safely and securely
- Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies
- Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary
Education
GED -
ESL Buffalo
Buffalo, NY 01.2019 - 01.2021
Skills
Certification
Valid Driver's License, 2024
Accomplishments
- Safely operated 22-ton articulated dump trucks around highly congested construction sites.
Timeline
Class A Truck Driver, OTR
Ridge Runners Transportation
06.2024 - Current
Food Delivery Driver
DOORDASH
04.2024 - 06.2024
Amazon Delivery Driver
ZEALIGENT LOGISTICS INC
07.2023 - 09.2023
Production Associate
TESLA, INC
11.2021 - 03.2024
Mover and Pack Associate
CLUTTER
06.2021 - 11.2021
Material Sorter
FRONTIER HOT-DIP GALVANIZING
02.2020 - 01.2021
Contractor
EXPRESS PROFESSIONAL EMPLOYMENT
01.2020 - 12.2021
GED -
ESL Buffalo
01.2019 - 01.2021
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