Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Morgan Ochs

Bolivar,MO

Summary

Performance driven, motivational approach with a fun upbeat nature. Skilled in cultivating efficiency and quality. Forward-thinking and versatile with only a smidgen of intimidation. Diplomatic communication style focused on establishing respect and pride for oneself and job. Accomplished interpersonal skills, creating instant customer rapport ensuring loyal repeat business and a respectable reputation within the community.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Detailer

New Prime Inc.
Springfield, MO
06.2021 - 12.2023
  • Ensured that all equipment used was properly maintained in good condition.
  • Detailed the entire vehicle both inside and outside by hand or machine buffing and polishing.
  • Inspected vehicles for damage or excessive wear prior to detailing.
  • Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
  • Prepared estimates for detailing services based on customers' needs.
  • Adhered to safety guidelines when operating machinery or working around hazardous chemicals.
  • Utilized a variety of tools such as power buffers, electric polishers, carpet extractors and vacuum cleaners.
  • Kept detailed records of services performed on each vehicle for billing and tracking purposes.

Assistant Store Manager

Quality Air LLC
Mountain Home, AR
11.2018 - 09.2020
  • Walked through store areas daily to identify and proactively resolve issues negatively impacting operations.
  • Created and implemented incentive initiative for on-the-job safety and achieved multiple years with no Workers' Compensation claims.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Maintained exceptionally clean, customer-friendly and well-run sales department.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.

Assistant Manager

Popeyes Louisiana Kitchen
Mountain Home , AR
06.2015 - 12.2018
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Completed daily inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Assistant Manager

Furniture Factory Outlet
Mountain Home , AR
05.2012 - 08.2015
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Increased sales from $100,000 to $400,000 by driving operational efficiencies and building excellent customer rapport.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Head Chef

El Chico Mountain Home
Mountain Home , AR
02.2008 - 05.2012
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service
  • Kept labor at or below 15% to support business profit targets.
  • Properly handled and stored food to eliminate illness and prevent cross-contamination.
  • Verified compliance in preparation of menu items and customer special requests.

Sales Associate

Century21 Resortmart
Gainesville, MO
10.2006 - 02.2008
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Educated customers on promotions to enhance sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Associate Of Fine Arts - Liberal Arts And General Studies

Arkansas State University Mountain Home
4 2019

Funeral Science - Funeral Service, Mortuary Science, & Embalming

Arkansas State University Mountain Home
11 2017

Skills

  • Store Management
  • Cleaning
  • Store Operations
  • Business Initiatives Proficiency
  • Staff Management
  • Inventory Control
  • Goals and Performance

Accomplishments

    1. Given the Centurion Award via century21 for excellence in sales & service, only 2 given yearly all company wide.

    2. Earned the coveted gold ring of Furniture Factory Outlet by exceeding sales of over 250,000$ within the 1st year hired. Deemed in the top 5 of sales associates company wide.

    3.Credited as top sales agent for Supreme Region(AR,MO,KS,OK,TX) Via HYLA International selling over 35 units in the 2nd quarter of 2019.

Certification

1. CervSafe certification

2. OSHA certification

3. HACCP certification

4. A.C.E.R certification in customer service

Timeline

Detailer

New Prime Inc.
06.2021 - 12.2023

Assistant Store Manager

Quality Air LLC
11.2018 - 09.2020

Assistant Manager

Popeyes Louisiana Kitchen
06.2015 - 12.2018

Assistant Manager

Furniture Factory Outlet
05.2012 - 08.2015

Head Chef

El Chico Mountain Home
02.2008 - 05.2012

Sales Associate

Century21 Resortmart
10.2006 - 02.2008

Associate Of Fine Arts - Liberal Arts And General Studies

Arkansas State University Mountain Home

Funeral Science - Funeral Service, Mortuary Science, & Embalming

Arkansas State University Mountain Home

Similar Profiles

CREATE PROFILE
Morgan Ochs