Morgan O'Neal
Irvine,CA
Summary
Results-driven manager with proven expertise in cost control, quality assurance, and staff supervision. Adept at enhancing kitchen operations and fostering customer satisfaction through effective problem-solving and time management.
Overview
5
5
years of professional experience
Work History
Foh and Boh Manager
Maldons Bistro/Brasserie
Irvine, California
04.2022 - 02.2026
- Managed kitchen operations to ensure efficient food preparation and service.
- Trained and supervised back of house staff on food safety protocols.
- Collaborated with front of house team to streamline service processes.
- Assisted in menu planning by sourcing quality ingredients from suppliers.
- Resolved customer complaints regarding food quality or service issues.
- Maintained accurate records related to payroll, employee attendance, and scheduling.
- Developed menus that met customer satisfaction while controlling costs.
- Conducted performance reviews for back of house staff members.
- Reviewed financial statements regularly to ensure accuracy in budgeting decisions.
Head Chef
Maldons Brasserie
Irvine, California
04.2021 - 02.2026
- Created innovative menus reflecting seasonal ingredients and culinary trends.
- Managed kitchen operations ensuring cleanliness and safety standards were met.
- Supervised kitchen staff, providing training and guidance on food preparation techniques.
- Collaborated with suppliers to source high-quality ingredients for menu items.
- Developed recipes maintaining consistency in flavor and presentation across dishes.
- Monitored inventory levels, minimizing waste through effective resource management.
- Led team meetings to discuss menu changes and address operational challenges.
Food Runner
ChaChas Latin Kitchen
Irvine, California
02.2024 - 02.2025
- Delivered food promptly to tables, enhancing customer satisfaction through timely service.
- Restocked supplies and maintained clean dining area, supporting efficient service for guests.
- Coordinated with kitchen staff to ensure accurate food orders and accommodate special requests.
- Monitored food presentation for quality and adherence to restaurant standards.
Pastry Cook
Porch and Swing
Irvine, California
08.2022 - 04.2023
- Prepared and baked diverse pastries and desserts daily to meet customer demands.
- Maintained cleanliness and organization of pastry station and kitchen to ensure efficient workflow.
- Collaborated with team members to create innovative seasonal dessert menus that enhanced customer experience.
- Monitored inventory levels of baking ingredients and supplies regularly.
- Assisted in training new staff on pastry techniques and kitchen procedures.
Server/Barback
Rum Social Kitchen
Laguna Beach, California
08.2022 - 01.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Coordinated food and beverage orders for multiple tables, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new servers on restaurant policies and procedures, facilitating smoother onboarding and consistency in service.
- Developed strong relationships with regular patrons to enhance guest experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Processed money transactions accurately, adhering to company cash handling procedures to maintain financial integrity.
Education
Pastry -
Culinary Lab
Tustin, CA07-2023
Skills
- Guest relations
- Staff supervision
- Employee scheduling
- Cost control
- Operational efficiency
- Inventory control
- Quality assurance
- Time management
- Problem solving
- Team collaboration
- Written communication
Timeline
Food Runner
ChaChas Latin Kitchen
02.2024 - 02.2025
Pastry Cook
Porch and Swing
08.2022 - 04.2023
Server/Barback
Rum Social Kitchen
08.2022 - 01.2023
Foh and Boh Manager
Maldons Bistro/Brasserie
04.2022 - 02.2026
Head Chef
Maldons Brasserie
04.2021 - 02.2026
Pastry -
Culinary Lab