Morgan Pace

- Acted as the primary point of contact for assigned customers, ensuring their needs and expectations were met.

- Assisted customers in the implementation and optimization of our product to achieve their desired outcomes.

- Monitored customer usage and conducted regular check-ins to provide insights and recommendations for improvement.

- Collaborated with internal teams to ensure a smooth onboarding and adoption process for new customers.

- Assisted in the creation and delivery of training materials to educate customers on best practices and new features.

• Coordinated special projects as assigned by management team.
• Maintained inventory of office supplies; placed orders when necessary.
• Answered questions regarding policies and procedures.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
• Inventoried and ordered supplies for office.
• Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
• Created and maintained spreadsheets for tracking data.
• Prepared and prioritized calendars and correspondence.