Morgan Patrick
Redmond
Summary
Since 2011 I have primarily worked with children and families, either in direct support positions, or case management. Since May 2022, I have served my community in the capacity as a Child Protective Service Caseworker for Deschutes County.
In July of this year, I decided to take some times away, for personal reasons, with the intent of returning to D10, and the work I am so passionate about.
I have a strong passion for serving others and I always strive to maintain the highest level of integrity in this service.
My recent experience working in Child Protective Services has given me the opportunity to work with Law Enforcement agencies in Deschutes, Crook and Jefferson County. I have built a solid working relationship with many members of multiple agencies in our community, I have been successful at developing positive relationships with colleagues and citizens.
I have grown skills in addressing high stress situations with alertness, compassion and concern.
I am competent in continually following policy and procedures to maintain safety, documentation and meet legal requirements.
Overview
14
14
years of professional experience
Work History
Coaching and Training Specialist
Oregon Department Of Human Services
01.2025 - 07.2025
- Supporting and reviewing the work of assigned caseworkers and ensuring compliance with policy.
- Orienting, training, and mentoring new caseworkers through their first year of employment (in the areas of protective services assessments, family engagement, report completion, ICWA application, court report writing, etc.).
- Providing ongoing case consultation and support to assigned staff (including reviewing case plans and placement decisions and advising on child protection and treatment intervention issues).
- Providing advice (guidance instead of advice) about child safety decisions, including the placement of children.
- Coaching staff so they are prepared for court hearings and CRB reviews. (just switched the order to have court first)
- Identifying problems/issues and making recommendations to supervisors, caseworkers, and the management team.
- Helping management develop effective and efficient office systems.
- Identifying staff who may need additional support or coaching and providing individual training.
- Helping develop and implement staff retention tools.
- Providing regular feedback to supervisors about workers who you are coaching and onboarding.
Social Service Specialist
Oregon Department Of Human Services
05.2022 - 01.2025
- Protect Children's safety and support families.
- Engage with families in alignment with the Vision of Transformation.
- Conduct comprehensive safety assessments to investigate child safety from abuse/neglect.
- Determine appropriate child placement, considering child safety and least restrictive placement for child, to reduce trauma to families in our community.
- Manage caseload in timely manner, and in alignment with policy and procedure.
- Work collaboratively with community partners to access services to support families.
- Visited homes and agencies to provide support and case management services to clients.
- Gathered information from mental and physical health and educational records to make recommendations and determine child safety
- Identified community resources to support clients.
- Used OR-Kids and ecourts prepare reports and documentation.
- Prepared reports for courts and participate in court proceedings.
- Facilitated communication between clients and other service providers.
- Developed and maintained relationships with community organizations and agencies.
Medical Assistant
Central Oregon Radiology Assoc
09.2021 - 05.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Office Manager
Redmond School District
01.2018 - 05.2020
- Administrative Assistant to the school Principal
Track, maintain and report on school budget including processing and purchasing supply and expense reimbursement requests in compliance with district policy and procedure. - Serve as substitute coordinator for the building contacting substitutes for all teachers and classified staff as required.
- Reconcile Substitute jobs and hours prior to the end of each month.
- Ensure that funding account codes for specially funded substitute jobs are appropriately input into the substitute system.
- Assist with collection of fees and billing
- Assist in compiling and reviewing time sheets/extra hours for licensed and classified staff. Review and update Time Clock Plus electronic time-sheets for Classified employees as needed, reconcile and process approvals and reports to Human Resources and Payroll
- Coordinate with Benefits & Risk Manager on team member and student injuries, liability claims and extended leaves.
- Perform general office duties including answering multi-line phones, greeting the public, typing, filing, sorting and handling incoming and outgoing mail.
- Comply with applicable District, state, local and federal laws, rules and regulations.
- Keep calm in high intensity situations.
- Contact law enforcement and de-escalate situations when applicable.
Instructional Assistant / Case Manager
Redmond School District
02.2016 - 01.2018
- Provided classroom support for students ages 5-18. Working primarily with students 13-18 years old.
- Behavior Intervention and deescalation
- Acting records manager for high school program
- Social and emotional learning lesson planning and teaching
Working with case managers to develop daily schedules - Building positive relationships with students, families, and community partners
- Provided support during classes, group lessons, and classroom activities.
- Managed special education files and cases pertaining to Individualized Learning Plans and case management.
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Case manager of students on Individual Education Plans.
- Worked with community partners to ensure students received appropriate services.
Behavior Coordinator
Redmond School District
01.2012 - 10.2013
- Supervised student behavior during daily academic routines to secure safety of students and staff.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
- Maintained accurate and confidential records of assigned students.
- Advance preparation of Positive Behavioral Intervention Supports campus wide for all students and staff.
- Supervision of students placed in In-School Suspension.
- Creating activities focused on restorative justice.
- Mentoring students who are not able to perform in a regular classroom setting.
- Management of the school website.
Campus Monitor
Redmond School District
05.2011 - 06.2012
- Performed conflict resolution between student body, parents, teachers and administration.
- Conducted school security inspections.
- Collaborated with administration and teachers to develop crisis plans.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Monitor daily student activities campus wide.
- Supervise In School Suspension.
- Supervise Saturday School Weekly.
- Monitor Student absences and discuss sudden changes in attendance with students directly.
- Refer student behavior to Administration or Law Enforcement as needed.
- Communicate with parents when concerning minor disciplinary behaviors resulting in Saturday school and/or In School Suspension.
- Handle confidential information in a professional and discreet manner.
Education
Associate of Applied Science - Nursing
Central Oregon Community College
Bend, OR05.2022
Skills
- Interpreting and following Policy
- Comprehensive Assessment Writing
- Resource Referrals
- Deescalation Training
- Detailed Court Report writing and testimony
- Identifying Client Needs
- Handling Large Caseloads
- Interviewing victims and perpetrators of crimes
Timeline
Coaching and Training Specialist
Oregon Department Of Human Services
01.2025 - 07.2025
Social Service Specialist
Oregon Department Of Human Services
05.2022 - 01.2025
Medical Assistant
Central Oregon Radiology Assoc
09.2021 - 05.2022
Office Manager
Redmond School District
01.2018 - 05.2020
Instructional Assistant / Case Manager
Redmond School District
02.2016 - 01.2018
Behavior Coordinator
Redmond School District
01.2012 - 10.2013
Campus Monitor
Redmond School District
05.2011 - 06.2012
Associate of Applied Science - Nursing
Central Oregon Community College