Morgan Paxton
West Valley City,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
8
8
years of professional experience
Work History
Capacity Manager
England Logistics
07.2023 - 09.2024
- Optimized resource allocation for improved service delivery and reduced costs.
- Collaborated with cross-functional teams to ensure optimal resource utilization and performance.
- Enhanced capacity management efficiency by implementing data-driven strategies and monitoring tools.
- Developed forecasts for future resource needs based on historical trends and anticipated growth patterns, ensuring preparedness for upcoming demands.
- Provided training and guidance to team members on best practices in capacity management techniques.
911 Dispatcher
SLC Gov
07.2023 - 12.2023
- Monitored Police radios to provide assistance to responding personnel.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
Capacity Manager
England Logistics
05.2020 - 07.2023
- Optimized resource allocation for improved service delivery and reduced costs.
- Collaborated with cross-functional teams to ensure optimal resource utilization and performance.
- Enhanced capacity management efficiency by implementing data-driven strategies and monitoring tools.
- Developed forecasts for future resource needs based on historical trends and anticipated growth patterns, ensuring preparedness for upcoming demands.
- Provided training and guidance to team members on best practices in capacity management techniques.
PRN EEG
Jordan Valley Hospital
03.2019 - 04.2022
- Enhanced interdisciplinary collaboration through active participation in case conferences, team meetings, and professional development seminars.
- Promoted a safe environment for both patients and staff through adherence to infection control policies and procedures.
- Evaluated clinical response and mental status of patient during testing procedure.
- Reduced instances of repeat testing by meticulously reviewing electrode placements before beginning each session.
- Worked closely with radiology and neurology departments to coordinate complementary diagnostic testing.
- Analyzed waveforms and electrical circuits with signal averaging equipment.
- Enhanced patient comfort by efficiently conducting EEG procedures and providing clear explanations of each step.
Receptionist
Jordan Valley Hospital
03.2019 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Phlebotomist
American Red Cross Blood Services
12.2018 - 03.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Supervisor of CDS
Certified Demoing Services at Costco
01.2017 - 12.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
West Jordan High
West Jordan,UTUniversity of Utah
Salt Lake City, UT 08.2024 -
Skills
- Problem Solving
- Customer Focus
- Deescalating situations
- Multitasking
- Attention to Detail
Timeline
University of Utah
08.2024 -
Capacity Manager
England Logistics
07.2023 - 09.2024
911 Dispatcher
SLC Gov
07.2023 - 12.2023
Capacity Manager
England Logistics
05.2020 - 07.2023
PRN EEG
Jordan Valley Hospital
03.2019 - 04.2022
Receptionist
Jordan Valley Hospital
03.2019 - 04.2022
Phlebotomist
American Red Cross Blood Services
12.2018 - 03.2019
Supervisor of CDS
Certified Demoing Services at Costco
01.2017 - 12.2018
High School Diploma -
West Jordan High
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