Morgan Pierce
Atlanta,GA
Summary
Dynamic and results-driven professional with extensive experience as a Personal Assistant at J Nova Collection, excelling in organizational skills and customer service. Proven ability to lead creative teams and enhance staff performance, while effectively managing correspondence and logistics. A quick learner with a passion for delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Personal Assistant/ Creative Director
J Nova Collection
Atlanta, USA
07.2018 - Current
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
- Managed incoming and outgoing correspondence, including mail, email and faxes.
- Led creative team meetings to share ideas and bring actionable plans to fruition.
- Met customer needs and accomplished creative visions by overseeing strategic, focused campaigns.
- Provided technical assistance for shipping requirements, including proper handling and storage.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
Retail Sales Associate
Atlanta Hawks
Atlanta, USA
08.2022 - 05.2024
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Place special orders or call other stores to find desired items.
- Prepare merchandise for purchase or rental.
- Inventory stock and requisition new stock.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges.
- Worked with off-site locations to find desired items for customers.
Server/Waiter
Crabman305
Atlanta, USA
02.2023 - 08.2023
- Seating customers
- Waiting on tables
- Bussing tables after customers leave
- Taking cash and card payments
- Food running
- Providing best customer service to ensure customers great experience.
Server Manager / Head Server
Tapas Bar and Lounge
Lawrenceville, USA
02.2020 - 01.2022
- Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.
- Collected cash sales from employees to properly tip each server after shift.
- Motivated staff through acknowledgment of hard work and achievements.
- Trained employees on additional job positions to maintain coverage of roles.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Call Center Agent
GEORGIA EYE ASSOCIATES
Lawrenceville, USA
09.2018 - 10.2019
- Answering phones.
- Verifying and scheduling all Doctors' appointments.
- Collecting patient's medical insurance information.
- Answered high volume of incoming calls, assisting patients, doctors, technicians.
- Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
Sales Associate
Victoria's Secret PINK
Buford, USA
08.2017 - 06.2019
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Place special orders or call other stores to find desired items.
- Prepare merchandise for purchase or rental.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Inventory stock and requisition new stock.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Exchange merchandise for customers and accept returns.
- Help customers try on or fit merchandise.
- Worked with off-site locations to find desired items for customers.
Skills
- Organizational skills
- Bartending
- Personal Assistant Experience
- Serving Experience
- Host/Hostess
- Great customer Service
- Multitasking
- Quick learner
- Upselling
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server/Waiter
Crabman305
02.2023 - 08.2023
Retail Sales Associate
Atlanta Hawks
08.2022 - 05.2024
Server Manager / Head Server
Tapas Bar and Lounge
02.2020 - 01.2022
Call Center Agent
GEORGIA EYE ASSOCIATES
09.2018 - 10.2019
Personal Assistant/ Creative Director
J Nova Collection
07.2018 - Current
Sales Associate
Victoria's Secret PINK
08.2017 - 06.2019
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