Morgan Pietrus
Olathe
Summary
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
19
19
years of professional experience
Work History
Food Service Worker
Usd 233
10.2018 - Current
- Maintained cleanliness and organization of kitchen and dining areas, ensuring adherence to health standards.
- Trained new staff on food safety protocols and operational procedures to ensure consistent performance standards.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Assisted in food preparation and presentation, ensuring quality and adherence to safety standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
Nutrition Service
AdventHealth Shawnee Mission
10.2015 - 06.2018
- Assisted in meal preparation and service, ensuring compliance with dietary guidelines.
- Implemented food safety protocols to maintain high standards of hygiene and sanitation.
- Managed cash register operations, ensuring balanced drawers and adherence to cash handling policies.
- Maintained cleanliness and organization of checkout area, contributing to overall store presentation and safety compliance.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise.
Shift Manager
Pizza Hut
11.2006 - 08.2015
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and service quality.
- Implemented effective scheduling practices to optimize labor costs and staffing levels.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored food preparation procedures, maintaining high standards of hygiene and cleanliness.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
High School Diploma -
Park Hill High School
Parkville Mo01-2008
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Attention to detail
- Positive attitude and energy
- Fast-paced environment
- Productivity and efficiency
- Safe food handling
- Cash register operation
- Friendly and outgoing
- Time management proficiency
Timeline
Food Service Worker
Usd 233
10.2018 - Current
Nutrition Service
AdventHealth Shawnee Mission
10.2015 - 06.2018
Shift Manager
Pizza Hut
11.2006 - 08.2015
High School Diploma -
Park Hill High School