Overview
Work History
Education
Skills
Timeline
Generic

Morgan Pinkard

Wedowee,AL

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Our Town Pharmacy
02.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Managed medication inventory, ensuring availability of all necessary drugs.

Pharmacy Technician

H&M Drugs
10.2021 - 06.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Pharmacy Technician

Young’s Drug Store
03.2020 - 10.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Provided critical support in emergency situations, quickly gathering necessary medications.
  • Managed medication inventory, ensuring availability of all necessary drugs.

Pharmacy Technician, DME Manager

H&M Drugs
10.2015 - 03.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Coordinated with healthcare professionals to assess patient needs and recommend appropriate medical equipment solutions.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Maintained detailed records on equipment maintenance, repairs, and warranties for seamless service continuity.
  • Collaborated with interdisciplinary teams to ensure timely delivery of appropriate medical equipment.
  • Conducted regular audits of DME inventory to identify gaps and opportunities for improvement.

Education

High School Diploma -

Randolph County High School
Wedowee, AL
05.2010

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Medication dispensing
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • HIPAA
  • Drug inventory control
  • Drug safety
  • Pharmaceutical calculations
  • Pharmacy law compliance
  • Healthcare regulations
  • Drug inventory management
  • Compounding techniques
  • Medication storage procedures

Timeline

Pharmacy Technician

Our Town Pharmacy
02.2024 - Current

Pharmacy Technician

H&M Drugs
10.2021 - 06.2023

Pharmacy Technician

Young’s Drug Store
03.2020 - 10.2021

Pharmacy Technician, DME Manager

H&M Drugs
10.2015 - 03.2020

High School Diploma -

Randolph County High School

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Morgan Pinkard