Morgan Pires
Lemoore,Ca
Summary
I am a determined and dedicated individual who loves to be challenged also I enjoy working with people. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Receptionist & Storage Specialist-Manager
Master Storage 365
08.2020 - Current
- Enhanced customer satisfaction with fast, knowledgeable service
- Maintained well-organized physical and digital records for busy office
- Assisted new customers with sales and service needs
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces
- Delivered exceptional customer service by offering requested information and independently resolving issues
- Answered questions regarding Storage Master 365 pricing and policies
- Communicated with personnel to route messages, coordinate internal appointments, or direct personnel to various departments
- Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional
- Supported administrative duties, including contacting customers with changes to polices
- Conveyed information to internal and external parties by drafting letters, memos, and emails
- Monitored lobby access and completed opening and closing duties
- Answered ample calls per day using took messages or directed callers to correct personnel
- Updated Excel tracking spreadsheets with latest project, financial and customer information.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Receptionist
Pure Tan
02.2020 - 03.2020
- Managed complex schedules, including coordinating appointments and documenting updates
- Answered phone (multi) calls per day using multi-line system and took messages or directed callers to correct personnel
- Developed and maintained hardcopy and digital filing systems
- Monitored lobby access and completed opening and closing duties.
Dispatch Specialist
Jones Towing
01.2017 - 10.2019
- Accomplished daily work targets by efficiently coordinating resources and scheduling crews
- Handled all service needs, working with wide latitude and independent judgment
- Tracked all field teams by maintaining open communication
- Oversaw all communications within specifically assigned territories
- Updated office files daily and kept records organized
- Developed solid relationships with staff, customers, and vendors
- Minimized equipment downtime with regular inspections and maintenance.
Education
High School Diploma -
Penn Foster
Lemoore, Ca01.2012
Skills
- Microsoft Word
- Task prioritization
- Customer relations
- Written communication
- Time management
- Visitor check-in
- Security monitoring
- Document management
- Data entry
- Mail distribution
- Business correspondence
- Documentation
- Records maintenance
- Call management
- Payment processing
- Contract Management
- Staff Development
- New Account Development
Timeline
Receptionist & Storage Specialist-Manager
Master Storage 365
08.2020 - Current
Receptionist
Pure Tan
02.2020 - 03.2020
Dispatch Specialist
Jones Towing
01.2017 - 10.2019
High School Diploma -
Penn Foster
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