Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Pollitt

WILLOW STREET

Summary

Creative professional with expertise in marketing collateral development and product design. Creates visually appealing deliverables to underscore brand initiatives. Supports brand values and successfully oversees projects from concept to completion. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

4
4
years of professional experience

Work History

Graphic Designer

Pollitt Signs
Havre De Grace
06.2021 - Current
  • Collaborated with team members to develop branding concepts and design strategies.
  • Assisted in maintaining the company's visual identity across various platforms.
  • Supported project management by organizing design files and documentation effectively.
  • Conducted research on industry trends to inform design choices and styles.
  • Participated in brainstorming sessions to generate innovative design ideas and concepts.
  • Developed graphics, logos and layouts for product illustrations, company logos, and websites.
  • Designed custom signs using digital software and hand tools.
  • Collaborated with clients to understand design preferences and specifications.
  • Operated cutting machines and printers to create signage products.
  • Resolved customer inquiries regarding design options and pricing details.
  • Created vinyl lettering and graphics for interior and exterior signage.
  • Assisted in the design of sign layouts using Adobe Illustrator software programs.

Assistant Store Manager

Spirit Halloween Store
Lancaster
08.2021 - 11.2021
  • Assisted in managing daily store operations and maintaining visual merchandising standards.
  • Trained and supervised staff to ensure excellent customer service and teamwork.
  • Coordinated inventory management, including receiving shipments and conducting stock counts.
  • Implemented promotional displays to enhance product visibility and drive sales.
  • Handled cash management, including balancing registers and processing transactions accurately.
  • Developed schedules for staff to optimize productivity during peak shopping times.
  • Resolved customer inquiries and complaints to maintain a positive shopping experience.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Maintained a safe working environment by enforcing safety regulations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Cosmetology

Empire Beauty School
Lancaster, PA

Skills

  • Graphic design
  • Customer service
  • Project management
  • Branding strategies
  • Team collaboration
  • Inventory management
  • Illustration
  • Deadline adherence
  • Branding
  • Layout design
  • Color theory
  • Visual communication
  • Visual design
  • Social media design
  • Production standards
  • Trend research
  • Complex Problem-solving
  • Sales expertise

Timeline

Assistant Store Manager

Spirit Halloween Store
08.2021 - 11.2021

Graphic Designer

Pollitt Signs
06.2021 - Current

Cosmetology

Empire Beauty School