Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Rankins

Memphis,TN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Im a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Printer

UKG
Memphis, Tennessee
12.2019 - 05.2022
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Carried out day-day-day duties accurately and efficiently.

Customer Service Representative

Disney
Memphis, Tennessee
09.2017 - 09.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Warehouse Picker

Amazon
Memphis, Tennessee
08.2016 - 04.2018
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Wrapped pallets in shrink wrap prior to loading.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Education

Certificate - Administrative Office Technology

Tennessee College of Applied Technology
Memphis Tennessee
12.2017

Skills

  • Product Specifications
  • Complex Problem-Solving
  • Active Listening
  • Effective Communication
  • Daily Logs
  • Duty Assignments
  • Paper Stocks

Timeline

Printer

UKG
12.2019 - 05.2022

Customer Service Representative

Disney
09.2017 - 09.2019

Warehouse Picker

Amazon
08.2016 - 04.2018

Certificate - Administrative Office Technology

Tennessee College of Applied Technology

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Morgan Rankins