Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Morgan Reffell

Las Vegas,NV

Overview

14
14
years of professional experience
1
1
Certification

Work History

Server Captain/Lead

Carversteak
Resorts World, Las Vegas
08.2022 - Current
  • Curating a custom guest experience using my extensive food, beverage, and wine knowledge.
  • Being lead and directing support staff on buyouts of up to $25,000
  • Assisting management with cutting the floor and making sure sidework is done at the end of the night

Sommelier

Wally's Wine and Spirits
Resorts World, Las Vegas
06.2021 - 04.2022
  • Shared wine knowledge with employees, encouraging team to develop wine knowledge through regular training sessions.
  • Monitored stock levels in order to maintain adequate supply while minimizing overstocking issues.
  • Planned events such as dinners and tastings featuring different types of wines.

Server

Night Market
Virgin, Las Vegas
01.2021 - 09.2021
  • Educated guests about natural wine and assisted them with food and wine pairings
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Bartender/Trainer

Robert Irvine's
Tropicana, Las Vegas
06.2017 - 10.2020
  • Developed and conducted comprehensive training plans for new bartenders, emphasizing customer service, product knowledge, and responsible alcohol service.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.

Bartender

Paris Hotel
Paris, Las Vegas
05.2011 - 10.2017
  • Worked at all the bars in the casino and learned everything from extremely high volume to true mixology, and the true craft cocktail experience.
  • Processed payments accurately and efficiently with POS system.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.

Education

Bachelor of Arts - Communications

UNLV
Las Vegas, NV
05-2016

Skills

  • Upselling strategies
  • Strong multitasking
  • Table management
  • Team management
  • Exceptional leadership
  • Menu design

Certification

  • Certified Beer Server (Cicerone) 2016
  • Introductory Sommelier (Court of Master Sommeliers) 2016
  • Certified Sommelier (Court of Master Sommeliers) 2020

Languages

Spanish
Professional
French
Elementary

Timeline

Server Captain/Lead

Carversteak
08.2022 - Current

Sommelier

Wally's Wine and Spirits
06.2021 - 04.2022

Server

Night Market
01.2021 - 09.2021

Bartender/Trainer

Robert Irvine's
06.2017 - 10.2020

Bartender

Paris Hotel
05.2011 - 10.2017

Bachelor of Arts - Communications

UNLV

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Morgan Reffell