Morgan Ressler-Strohl
Northampton,PA
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
9
9
years of professional experience
Work History
Distribution Project Manager
Thermo Fisher Scientific Inc.
10.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Distribution Support Manager
Thermo Fisher Scientific
02.2022 - 10.2023
- Provides context and drives consensus internally, serves as a customer advocate. Monitors and bills day to day project activity. Reports vital issues to team and management.
- Coordinates and assists in setting up and maintaining study filing system, accurately records and captures specifications for each project. Uses digital tools to visualize project landmarks and allow synchronized sharing of knowledge.
- Provides internal/external partners with updates regarding timelines, shipping issues and delays. Coordinates production schedules to work within team capacity and provides assistance in troubleshooting problems. Participates in creation of operations documentation.
- Joint responsibility with the Project Manager for ensuring that all business activities come together in a timely manner to meet the customer and study requirements
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
Distribution Study Associate
Thermo Fisher Scientific
10.2019 - 02.2022
- Supports communication of best practice through shared learning sessions, contribution to guidelines and SOPs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Distribution Technician I and II
Thermo Fisher Scientific
02.2016 - 10.2019
- Contributed to cost reduction initiatives by identifying areas of improvement in distribution operations and suggesting actionable solutions.
- Provided training to new team members on warehouse procedures, equipment operation, and safety protocols for a smooth onboarding process.
- Streamlined order fulfillment workflow through effective communication with sales representatives, addressing any discrepancies or special requests promptly.
- Collaborated closely with production teams to ensure seamless transition from manufacturing facility to distribution center for timely product availability in the market.
Education
Bachelor of Science - Business
DeSales University
Center Valley, PA01-2026
Associate of Science - Business
Northampton Community College
12.2021
Diploma -
Northampton Area High School
Northampton, PA2014
Skills
- Leadership skills
- Cross-functional coordination
- Team building
- Project planning and development
- Project tracking
- Work flow planning
- Advanced problem solving abilities
- Multitasking
Timeline
Distribution Project Manager
Thermo Fisher Scientific Inc.
10.2023 - Current
Distribution Support Manager
Thermo Fisher Scientific
02.2022 - 10.2023
Distribution Study Associate
Thermo Fisher Scientific
10.2019 - 02.2022
Distribution Technician I and II
Thermo Fisher Scientific
02.2016 - 10.2019
Bachelor of Science - Business
DeSales University
Associate of Science - Business
Northampton Community College
Diploma -
Northampton Area High School
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