Morgan Rice

While working at Essilor Luxottica, I was a customer service representative. I worked closely with our customers to answer their inquiries on email, chat, and over the phone. I places orders, initiated returns, and delivered exceptional support. I worked with escalated customers to resolve order issues. After a while, I was in charge of training new coworkers and created training documents. I was one of the top receptive for two years running.

While working at Maurice’s, I was an assistant manager. I worked closely with our employees to create safe and happy work environments. I helped restock the store, change signs, packed orders, and worked closely with the other managers. I helped with payroll, timesheets, and documentation of the stores safety procedures.

While working at Home Depot, I worked at the customer service desk. I handled customer inquiries, complaints, and orders. I also helped to upsell sheds, lawn mowers, etc.. I was then cross trained into the paint department and the garden center. I was tasked with checking customers orders and maintaining a healthy customer relationship. I worked closely with my coworkers and supervisors to create safe working environments.

While working at Jay C, I started as a cashier, and quickly moved to the dairy and produce department. I also became the safety leader. I worked with my supervisors to make sure that every department was covered. I also helped to create new safety protocols that they still use.