Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Robinson

Newport News,VA

Summary

Dynamic supply chain professional with expertise in demand planning, cross-functional collaboration, and inventory management. Skilled in strategic planning, process improvement, and team leadership to drive operational efficiency and customer-focused solutions. Recognized for fostering accountability, motivating teams, and delivering innovative approaches to complex challenges.

Overview

5
5
years of professional experience

Work History

Demand Planner

Ferguson
11.2024 - Current

• Conduct high volume demand analysis to support accurate sales forecasting
• Collaborate cross-functionally with internal teams and third-party stakeholders to ensure insights/constraints are considered and reflected in forecasts
• Prioritize high-impact tasks to align with business strategy and drive process improvements
• Demonstrate strong time management and organizational skills across long-term projects
• Present insights and recommendations to key stakeholders to support strategic decision-making
• Maintain clear and effective communication across departments to support operational goals

Member Service Representative

Navy Federal Credit Union
08.2023 - 11.2024

• Demonstrate effective time management in a fast-paced work environment, assisting 20-50 members per day

• Active role in the Member Education Team. Apply in-depth understanding of products and services to recognize individualized needs and offer relevant solutions

• Ensure operational soundness in adherence to federal laws and regulations while working with confidential information

• Top recipient of member satisfaction surveys in consecutive quarters

Lacrosse Coach

John Handley / Mountain View High School
09.2021 - 09.2024

• Defensive Coordinator, 35 player roster

• Improved team success by analyzing individuals' performance to identify opportunities for growth and provide tailored practice schedules/game day strategies

• Maintained team equipment inventory integrity throughout the season

Graduate Assistant

Shenandoah University
08.2020 - 05.2022

• Provide mentorship to undergraduate student by identifying areas for improvement and offering constructive feedback to improve performance

• Collected and analyzed data from experiments and surveys to support staff projects, publications, and curriculum development

• Assistant to three AACSB accredited business school professors

Fulfillment Associate

Target
10.2020 - 06.2021

• Ensure customer satisfaction with timely processing and shipping of orders

• Supported online order fulfillment, accurately shipping items to customer homes and nearby stores for pick-up

• Exceeded performance metrics by effectively prioritizing tasks within a fast-paced environment

Education

MBA - Healthcare Management

Shenandoah University
Winchester, VA
05.2022

BBA - Business Administration

Shenandoah University
Winchester, VA
05.2020

Skills

  • Leadership and team development
  • Customer satisfaction
  • Time management & task prioritization
  • Strategic planning
  • Cross-functional collaboration & communication with stakeholders
  • Data analysis & sales forecasting
  • Professional presentations
  • Microsoft: Excel/Power BI/Word/Power Point

Timeline

Demand Planner

Ferguson
11.2024 - Current

Member Service Representative

Navy Federal Credit Union
08.2023 - 11.2024

Lacrosse Coach

John Handley / Mountain View High School
09.2021 - 09.2024

Fulfillment Associate

Target
10.2020 - 06.2021

Graduate Assistant

Shenandoah University
08.2020 - 05.2022

MBA - Healthcare Management

Shenandoah University

BBA - Business Administration

Shenandoah University