Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MORGAN ROYALTY

Liberty Township,OH

Summary

Multi-store management is my passion. I am a highly skilled technician capable of mounting and balancing tires with the technicians, ordering parts, performing inventory auditing with the store managers, and selling all necessary services or repairs with the advisors. My true value lies within my team. Can my technicians read tread wear and identify the cause? Can my managers understand the importance of true inventory? Can my advisors not only sell service repairs but also educate their customers of the functionality and necessities of the repair? My success is reflected in the achievements of those around me.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Multistore Manager

Stonebriar Automotive services
01.2023 - Current
  • I managed two locations in Ohio and Two locations in Lexington Kentucky
  • Create a culture of accountability and set clear objectives for General Managers to achieve goals in key performance indicators, such as Guest Count, Net Sales, Guest Satisfaction, Sales Mix and Labor
  • Demonstrate knowledge and a deep understanding of our processes and operations
  • Create and maintain a high energy, high performing stores where people want to work, culture in the workplace is very important and a high priority
  • I take pride in my employee retention
  • Regularly conduct and participate in store-level and/or district meetings on Teams
  • Maximize all available resources to grow the business, flyers on pizza boxes and handing out coupons, holding signs and fighting for cars
  • Teaching others how to build their business,grabbing low hanging fruits such as local and national fleets
  • Maintain proper business controls across all business aspects (integrity, ethics, safety, store/grounds appearance, overall store atmosphere and operations)
  • Prioritize important projects and possess a strong work ethic
  • Manage stores from outside state lines
  • It has been very important for me to control the controllable, such as labor, cost of goods, sales mix, and cogs
  • I have also assisted in opening brand-new locations, hiring staff, training, teaching the importance of proper PPE, and finding good general manager candidates. This also includes installing computers and POS, getting vendors set up, putting signage up properly,
  • I take pride in my inventory skills and implement that skillset into our managers.

General Sales and Operations Manager

Team Lucor
05.2022 - 12.2022

2nd Place SSOC over BUDGET Q2 2022-35

3rd Highest Multicare Sales Per day Per store Q2 2022- $567.51

3rd Highest Net Sales Over Budget Q2 2022-$21,792

3rd Place TOP GUN GSO-Q2 2022

3rd Highest Multicare TOTAL DOLLARS Q2 2022-$47,955

3rd Place SSOC over Last year Q2 2022-4.01%


General Sales and Operations Manager

Team Lucor
04.2021 - 04.2022

Highest Multicare TOTAL DOLLARS Q1 2022-$66,086

Highest Multicare Sales Per day Per store Q1 2022-$793.52

2nd Most Labor Dollars Saved Q1 2022- $2,913

2nd Highest Net Sales Over Budget Q1 2022- $34,029

2nd Highest Ticket Average Q1 2022- $132.48

General Sales and Operations Manager

Team Lucor
12.2019 - 05.2021

2nd Highest Net Sales Over Budget Q2 2020- $16,355

2nd Place SSOC over Last year Q2 2020-10.12%

3rd Highest Gross Operating Profit Dollars-Over Budget Variance Q2 2020-$5,653


General Sales and Operations Manager

Team Lucor
09.2018 - 11.2019

Most Labor Dollars Saved Q3 2019-$7,516

Highest Multicare Sales Per day Per store Q3 2019- $451.16

2nd Highest CET score Q1 2019- 94.3%

3rd Highest Multicare Sales Per day Per store Q2 2019-$367.75

3rd Highest Ticket Average Q3 2019-$110.43

3rd Highest Multicare Sales Per day Per store Q1- $353.87

I was promoted from Assistant General manager in February of 2019

Education

High School Diploma -

Franklin High School
2017

Skills

  • Operations Oversight
  • Goal Setting
  • Staff Development
  • Scheduling
  • Decision-Making
  • Strategic Planning
  • Staff Hiring
  • P&L Management
  • Inventory Control
  • Hiring and Onboarding
  • Business Management
  • KPI Tracking
  • proficient in Excel, Powerpoint, & Outlook

Certification

ASE 609 Certified

Leadership Training Complete

JLU Certified


Timeline

Multistore Manager

Stonebriar Automotive services
01.2023 - Current

General Sales and Operations Manager

Team Lucor
05.2022 - 12.2022

General Sales and Operations Manager

Team Lucor
04.2021 - 04.2022

General Sales and Operations Manager

Team Lucor
12.2019 - 05.2021

General Sales and Operations Manager

Team Lucor
09.2018 - 11.2019

High School Diploma -

Franklin High School
MORGAN ROYALTY