Morgan Ruh

previously I have been with allied systems just over 9 years now. On a day to day I schedule and see to the work of our current jobs. We mostly work on bogen products in all the EBR schools. Our main system is the bogen nyquist as well as the bogen multicom. I am certified in both. We also work on different type of sound systems, ip clocks, as well as other various intercom systems and products.

• Followed standards and procedures to maintain safe work environment.
• Conducted site surveys to assess the feasibility of proposed communication installations, saving time and resources during project planning stages.
• Provided training to clients on the proper use and maintenance of their communication systems, improving overall user experience.
• Enhanced customer satisfaction by providing timely technical support for communication issues.
• Repaired cut cable of various sizes and worked with color-coded wires and cables.
• Maintained accurate documentation of all service calls, installations, repairs, and upgrades for efficient record-keeping purposes.
• Contributed to a positive work environment by sharing expertise with junior technicians, fostering teamwork and professional development within the department.
• Maximized productivity by effectively managing multiple tasks simultaneously without compromising quality or timeliness.
• Employed hoists, drills, precision measuring instruments, and electronic testing devices.
• Collaborated with team members to complete complex projects on time and within budget.
• Installed and repaired network cabling, hardware and software to maximize operational efficiency.
• Collaborated with other technicians to troubleshoot and resolve technical issues.
• Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
• Read blueprints and schematics to correctly place equipment.
• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.

My old company was executone of louisiana and I was there for eight and a half years. At this company the biggest seller was the ascom nurse call system where most of my time was spent at our lady of the lake as well as many nursing homes in the Baton Rouge area. We also ran many structured cabling projects. We also did a few types of phone systems such as Mitel and Vodavi. As far as termination types I can do rj11, rj45 as well as terminating cat5/6 data jacks as well as the patch panel side including 25 pairs and up.

This also involved face to face customer service and providing anything the customer requests. Also including walking jobs for quote information.

• Directed site surveys to ascertain best positioning of equipment for strongest signal reception.
• Accurately read, understood and carried out written instructions.
• Installed and configured new devices and system components.
• Provided training to customers to enhance use and understanding of network systems.
• Responded to service requests during and after business hours.
• Repaired cut cable of various sizes and worked with color-coded wires and cables.
• Enhanced customer satisfaction by providing timely technical support for communication issues.
• Collaborated with other technicians to troubleshoot and resolve technical issues.
• Installed and repaired network cabling, hardware and software to maximize operational efficiency.
• Collaborated with team members to complete complex projects on time and within budget.