Morgan Sampson
Lexington,KY
Summary
Aspiring mental health professional with a strong academic foundation in psychology and hands-on experience in customer service and leadership roles. Currently pursuing a B.A. in Psychology - Mental Health Counseling with a proven academic track record including Dean's List honors and a 4.0 GPA. Known for empathy, resilience, and a commitment to supporting others through service. Open to roles in social services, advocacy, education, or healthcare environments that allow for growth and meaningful impact.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Dollar Tree
09.2023 - 10.2023
- Led daily operations including opening, closing, and scheduling
- Trained and coached team members to improve service efficiency
- Resolved customer issues with professionalism and empathy
- Managed cash handling and end-of-day reconciliation with 100% accuracy
Customer Returns Associate
Amazon Fulfillment Center
03.2022 - 03.2023
- Inspected and processed an average of 100-150 returned items per shift
- Operated handheld scanners and updated product status using proprietary software
- Identified and flagged damaged or hazardous items for special handling
- Coordinated with teams to streamline reverse logistics and maintain inventory accuracy
- Recognized for meeting return processing quotas with high accuracy
Education
Bachelor of Arts - Psychology - Mental Health Counseling
Southern New Hampshire University
Completed Coursework - Human and Social Services
Bryant & Stratton College
Skills
- CPR/AED Certified
- Microsoft Office Specialist
- Customer Service
- Conflict Resolution
- Inventory Management
- Warehouse Operations
- Leadership
- Team Training
- Understanding Dementia
- Time Management
- Organizational Skills
Additional Information
Balanced education while securing custody and providing stability for younger siblings, Mental health counseling, Community support, Youth advocacy, Education, Open to positions in Athens, TX or nearby areas, To contribute to a mission-driven organization while building a meaningful career in mental health and human services
Personal Information
Title: Aspiring Mental Health Professional
Certifications And Skills
- CPR/AED Certified
- Microsoft Office Specialist
- Customer Service & Conflict Resolution
- Inventory Management & Warehouse Operations
- Leadership & Team Training
- Understanding Dementia (MOOC)
- Time Management & Organizational Skills
- Business Development Foundations
Timeline
Assistant Manager
Dollar Tree
09.2023 - 10.2023
Customer Returns Associate
Amazon Fulfillment Center
03.2022 - 03.2023
Completed Coursework - Human and Social Services
Bryant & Stratton College
Bachelor of Arts - Psychology - Mental Health Counseling
Southern New Hampshire University
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