Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Sandoval

North Charleston,SC

Summary

An graduate whose dream career is being in the medical field. An employee with good planning and organization skills who also knows how to be on time. A good individual with good communication and multitasking skills. A outgoing and committed employee who strives for success and who also has good times management skills and loves to get the job done. An ability to collaborate with individuals on all types of levels. An employee who has excellent problem solving skills without getting overwhelmed and excellent at prioritizing important tasks.

Overview

6
6
years of professional experience

Work History

Case Manager

SC House Calls
05.2023 - Current
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported administrative tasks such as scheduling appointments and managing correspondence, increasing departmental efficiency.
  • Supported office operations by handling phone calls, emails, and scheduling appointments with staff members.
  • Supported providers by calling pharmacies regarding patients medications on shipment date, refills, and if patient picked up their medication.
  • Informing patients on their upcoming appointments daily.

Communication/Worker’s Compensation Coordinator

South Carolina Sports Medicine And Orthopedic
09.2020 - 05.2023
  • Used formal channels of communications to report concerns, personal requests and patient issues.
  • Processed and mailed or faxed reports to employers and insurance carriers.
  • Filed final copy of authorized referrals in patient file for physician review.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Worked alongside global business leader to deploy new training strategies.
  • Acted as staff member advocate, encouraging and supporting South Carolina sports medicine to identify and resolve conflicts.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • problem-solved with patients on the phone who were upset.
  • work with nurse case managers and adjusters to get authorizations for workers compensation patients
  • collect payments from the nurse case managers prior to scheduling the worker’s compensation patients
  • Collect records for the doctors to review the worker’s comp case.
  • Collect claim number, date of injury, injured body part, nurse case manager number along with the adjusters information.
  • Update the nurse case managers or adjusters on patients upcoming appointments.
  • Bill 14B payments after the completion of the case.
  • Worked closely with the Workers Comp Case Manager for completion of MMI ratings to ensure the best patient care. Invoiced and collected fees.
  • Ensures workers comp authorizations are active and update any case changes.
  • Familiar with Athena network and know how to navigate through Athena.

Sales Associate

Belk
06.2019 - 09.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Tracked stock using company inventory management software.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.

Cashier/cook

Zaxbys
05.2019 - 10.2019
  • Helped customers with anything they needed.
  • Cleaned the bathrooms, lobby, and kitchen.
  • Helped restock on the appetizers and cooked more chicken when we were low.
  • Restock the straws,lids, and napkins.
  • Came into work whenever they needed me and even did double shifts.
  • Trained new employees.
  • Completed all forms of payment.

Education

Fort Dorchester High School
North Charleston, SC
06.2020

Skills

  • Excellent people skills
  • Problem-solving skills
  • Relationship building
  • Sales training
  • Merchandising Knowledge
  • Exceptional Customer Service
  • Multi-tasking strength
  • Adapt to diverse groups
  • Communication skills
  • Sales
  • Stocking and Replenishing
  • Merchandising understanding
  • Excellent Technology skills
  • Organization
  • Time management
  • Transcribing medical information for doctors
  • Collecting payments

Timeline

Case Manager

SC House Calls
05.2023 - Current

Communication/Worker’s Compensation Coordinator

South Carolina Sports Medicine And Orthopedic
09.2020 - 05.2023

Sales Associate

Belk
06.2019 - 09.2020

Cashier/cook

Zaxbys
05.2019 - 10.2019

Fort Dorchester High School

Similar Profiles

CREATE PROFILE