Morgan Sansone
Sales Reperesenative
Fort Worth,TX
Summary
Adaptable hospitality professional with a proven track record in diverse restaurant roles, including significant experience in driving sales and revenue growth. Committed to delivering exceptional dining experiences rooted in genuine hospitality and energetic service. Proficient in all facets of restaurant operations, from budget management to inventory control and safety standards. Skilled in leveraging sales strategies to enhance guest satisfaction and elevate brand perception. Adept at fostering strong partnerships with corporate stakeholders, vendors, and the local community to maximize sales opportunities and drive business success.
Overview
8
8
years of professional experience
Work History
Manager
EBar Tex Mex
08.2017 - Current
- Developed innovative beverage menus in collaboration with management and a creative team, enhancing customer experience and driving sales growth.
- Managed a high volume of catering orders, ensuring clear communication with customers regarding product availability and pricing, resulting in increased client satisfaction and customer retention.
- Cultivated and maintained strong relationships with vendors, ensuring timely beverage orders and efficient inventory management.
- Developed and managed weekly staff schedules, motivating team members to excel in their daily tasks and enhance overall productivity.
- Played a key role in training and onboarding new staff, contributing to the development of efficient operational procedures and maintaining a high standard of service quality.
- Facilitated business expansion by providing prompt and accurate quotes, fostering positive relationships with customers and internal departments, and promptly addressing inquiries to ensure exceptional customer satisfaction.
Sales Representative
Critter Control
03.2021 - 11.2022
- Achieved consistent sales growth by implementing effective sales techniques, surpassing monthly targets by upwards of $30,000 and contributing to overall revenue increase.
- Demonstrated exceptional sales proficiency with a top 5% closing ratio within the organization.
- Spearheaded prospecting efforts to acquire new customers, strategically leveraging client referrals to expand the client base and drive business growth.
- Maintained a competitive edge by consistently outperforming industry competitors in sales, showcasing strategic market positioning and excellence in performance.
- Received recruitment interest from a competing company based on client recommendations garnered during successful sales interactions, highlighting a reputation for excellence and client satisfaction.
FOH Manager
Metropolitan Hospitality Group
02.2016 - 04.2017
- Equipped with comprehensive training in restaurant management, encompassing kitchen service, bartending, serving, and front-of-house (FOH) management, ensuring a well-rounded understanding of the hospitality industry.
- Demonstrated proficiency in utilizing the POS computer system, facilitating efficient transaction processing and enhancing customer service delivery.
- Entrusted with the responsibility of conducting weekly inventory assessments and managing subsequent supply replenishments, optimizing inventory levels to meet demand and support sales operations effectively.
FOH Manager/ Bar Manager
McLoone’s Pier House
4 2014 - 1 2016
- Facilitated daily pre-shift meetings and weekly departmental gatherings to optimize operational efficiency and foster team cohesion.
- Acted as a primary point of contact for banquet inquiries, collaborating closely with interested parties to tailor and personalize their event experiences.
- Managed biweekly invoice processing and maintenance using Compeat Advantage, ensuring accurate financial records and streamlined accounting procedures.
- Spearheaded the creation of Happy Hour and standard drink menus at the bar, catering to customer preferences and driving sales.
- Conducted regular inventory assessments on a weekly and quarterly basis, informing strategic decision-making and optimizing stock levels.
- Oversaw the procurement of smallware, glassware, and office supplies within budgetary constraints, ensuring seamless operational flow and resource optimization.
Skills
Responsible for evaluating resumes and hiring new employees
Conducted weekly bookings of various types of entertainment
Created Happy Hour and standard bar menu during most recent employment
Experience in marketing the restaurant to concierges of entertainment venues
Experience as both FOH and bar manager and supervisor
Proficient in Aloha and POSi
Wrote nightly reports to inform corporate management of day-to-day operations
Create weekly reports to track sales and monitor employee overtime
References :
Ernie Quilantan - Owner E Bar Tex Mex (214) 478-0959
Mark Shetterly- Owner Critter Control (817) 296-0202
Ashlee Anderson- GM Mcloones Pier House (973) 951- 4995
Timeline
Sales Representative
Critter Control
03.2021 - 11.2022
Manager
EBar Tex Mex
08.2017 - Current
FOH Manager
Metropolitan Hospitality Group
02.2016 - 04.2017
FOH Manager/ Bar Manager
McLoone’s Pier House
4 2014 - 1 2016