Morgan Saucedo
Otsego
Summary
PCA and Unit Clerk with expertise in personal care and vital signs monitoring. Proven ability to enhance client well-being through effective communication and precise documentation. Strong focus on patient safety and comfort in diverse healthcare settings.
Overview
7
7
years of professional experience
Work History
PCA, Unit Clerk
Holland Hospital
Holland
12.2024 - Current
- Assisted clients with daily living activities and personal care routines.
- Monitored and documented client health status and changes in behavior.
- Communicated effectively with healthcare teams regarding client needs and concerns.
- Provided companionship and emotional support to enhance client well-being.
- Organized and maintained a clean, safe environment for clients at all times.
- Trained new staff on best practices for client care and support methods.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Maintained accurate records of client care services provided on a daily basis.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Accompanied clients to doctor's appointments and outings when necessary.
- Transported clients from one location to another in an efficient manner.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Responded to bell or light signal calls to assist patients with needs.
- Completed clerical duties such as typing letters, memos and reports using MS Office applications.
- Organized charts in preparation for physician visits ensuring all necessary information was present.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Arranged hospital admissions for patients as required.
Registration Clerk
R1 Rcm
Plainwell
09.2020 - 12.2024
- Assisted patients with inquiries regarding registration procedures and requirements.
- Coordinated with healthcare staff to ensure smooth patient flow throughout the facility.
- Utilized electronic health record systems for data entry and retrieval tasks.
- Trained new clerks on registration protocols and system navigation.
- Maintained confidentiality of patient information in compliance with regulations.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Registered patients for outpatient procedures and emergency services.
- Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
- Greeted patients upon arrival and directed them to appropriate areas.
Team Member, Shift Manager
Arby's Restaurant
Plainwell
05.2018 - 09.2020
- Assisted in stocking shelves and managing inventory levels effectively.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Operated cash register and handled transactions accurately and efficiently.
- Supported team in implementing safety protocols and best practices consistently.
- Participated in training new team members on operational procedures and standards.
- Engaged with customers to promote products and enhance their shopping experience.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Education
Associate of Arts - General Studies
Kalamazoo Valley Community College
Kalamazoo, MI04-2024
High School Diploma -
Otsego High School
Otsego, MI05-2019
Bachelor of Science - Nursing
University of Detroit Mercy
Grand Rapids, MISkills
- Personal care
- Vital signs monitoring
- Client documentation
- Electronic health records
- Safety protocols
- Patient registration
- HIPAA compliance
- Time management
Timeline
PCA, Unit Clerk
Holland Hospital
12.2024 - Current
Registration Clerk
R1 Rcm
09.2020 - 12.2024
Team Member, Shift Manager
Arby's Restaurant
05.2018 - 09.2020
Associate of Arts - General Studies
Kalamazoo Valley Community College
High School Diploma -
Otsego High School
Bachelor of Science - Nursing
University of Detroit Mercy