Morgan Saunders
Roswell,GA
Summary
Certified Clinical Medical Assistant student expected to graduate by April 2024 with 14+ years of professional experience in Customer Service, Sales Marketing, and Fashion design. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
11
11
years of professional experience
Work History
Head Fashion Designer/Marketer
Vireo Suits LLC
11.2016 - Current
- Orchestrated community fashion events showcasing local talent
- Designed seasonal styles according to upcoming trends and popular color palettes.
- Created unique and trendsetting garments, securing a loyal customer base and positive media coverage.
Alterations Seamstress
The Faja Doctor
09.2022 - 01.2023
- Performed precise Faja alterations based on individual body measurements
- Communicated effectively with clients throughout the entire process – from initial consultation to finished product – ensuring a seamless and positive experience.
- Maintained an organized workspace, keeping track of client orders and timelines for completion.
Personal Stylist/Sales Associate
Entro USA
07.2022 - 07.2022
- Assisted boutique owners at a major trade show in Atlanta
- Established trusted partnerships with local boutiques and designers to provide clients access to unique pieces not found elsewhere.
- Curated on-trend fashion ensembles for various occasions, boosting client confidence and enhancing personal style.
Field Supervisor/Sewing Instructor
Fashion Workshops
07.2020 - 10.2020
- Taught after-school sewing program at various schools in Atlanta
- Planned and scheduled field activities according to set timelines and order of operations.
Sales Consultant
US Cellular Wireless
10.2015 - 05.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Urgent Technical Support Specialist
StarTek
10.2013 - 04.2015
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
- Resolved [Number] technical support inquiries per day.
- Documented support interactions for future reference.
Education
Certified Clinical Medical Assistant -
Stepful
01.2024
Life Coaching Certification -
New Skills Academy
01.2020
High School Diploma -
EC Glass High School
Lynchburg, VA01.2010
Skills
- Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
- Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
- Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Highly Motivated, Expertise in Program Planning, Efficient Customer Care, and Excellent Time Management
Timeline
Alterations Seamstress
The Faja Doctor
09.2022 - 01.2023
Personal Stylist/Sales Associate
Entro USA
07.2022 - 07.2022
Field Supervisor/Sewing Instructor
Fashion Workshops
07.2020 - 10.2020
Head Fashion Designer/Marketer
Vireo Suits LLC
11.2016 - Current
Sales Consultant
US Cellular Wireless
10.2015 - 05.2017
Urgent Technical Support Specialist
StarTek
10.2013 - 04.2015
Certified Clinical Medical Assistant -
Stepful
Life Coaching Certification -
New Skills Academy
High School Diploma -
EC Glass High School