Freshman at the University of Minnesota. My major is currently undecided, but I am interested in pursuing a career in business management/administration. Employed as a Culinary Supervisor at Friendship Village of Bloomington for 2+ years.
Overview
3
3
years of professional experience
Work History
Culinary Supervisor
Lifespace Communities
09.2023 - Current
Promoted to supervisor
Manage the servers on the floor
Create floor plans and menus
Host
Monitored food preparation, production, and plating for quality control.
Maintained safety and cleanliness of culinary team and work area as directed by governing regulations.
Provided exceptional customer service by accommodating special requests and dietary restrictions with creative solutions that delighted guests.
Trained on POS system
Communicate thoroughly with servers, staff, and residents
Anticipated guest's needs and responded to and acknowledged guests and resolved concerns.
Educator
Lululemon
12.2024 - 02.2025
Contract Position
Floor Sales Associate
Greeted customers, helped locate merchandise, and suggested suitable options.
Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Culinary Server
Lifespace Communities
04.2022 - 09.2023
Communicated thoroughly
Participated in staff training sessions to continually improve service quality and stay current on industry trends.
Served starters and drinks
Quickly learned expo and host
Found solutions to problems
Developed strong rapport with guests, leading to repeat business and positive reviews.
Collaborated with kitchen staff to ensure timely preparation and presentation of high-quality dishes.
Set up dining areas according to established guidelines, creating an inviting atmosphere for patrons.
Contributed to team success by effectively communicating with coworkers and management about customer needs and preferences.
Rentals Technician
Three Rivers District
12.2021 - 03.2022
Worked with hundreds of customers each day
Communicated with customers
Educated customers on proper usage, safety guidelines, and care of rented equipment to minimize risk of accidents or damage.
Cleaned rentals area and chalet
Utilized strong problem-solving skills to resolve customer complaints or issues in a timely manner.
Reviewed incoming paperwork for completeness and accuracy, maintaining organized and accessible rental records.
Assisted customers with selecting appropriate rental equipment based on their needs and preferences.
Education
Undecided
University of Minnesota Twin-Cities
05-2028
Skills
Able to effectively address customer inquiries and resolve complaints in a timely manner
Relationship building
Customer Service
Attention to detail
Multitasking
Excellent communication
Organizational skills
Team collaboration
Team leadership
Active listening
Verbal and written communication
Continuous improvement
Personal Information
Date of Birth: 09/28/05
Profile
Morgan Scanlon, +1 (952-529-8063), morgie.s@yahoo.com, Bloomington, MN, University of Minnesota Twin-Cities, Currently Enrolled, Freshman, 3.7, Problem Solving, Communication Skills, Management