Morgan Scheffelman
Billings,MT
Summary
Results-driven Aircraft Dispatcher with proven skills in flight coordination, weather monitoring, and resource allocation. Successfully managed high-pressure situations to ensure safe and efficient operations.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Aircraft Dispatcher
United States Forest Service
Coeur d'Alene, Idaho
03.2026 - Current
- Coordinated flight operations for wildfire suppression, optimizing resource allocation and response.
- Communicated weather conditions and flight routes to pilots for safe navigation.
- Collaborated with ground crews to streamline resource deployment, enhancing operational readiness.
- Developed detailed kneeboards for pilots, including critical navigation data and hazard information.
Aircraft Dispatcher
Montana DNRC
Billings, Mt
03.2023 - 03.2026
- Monitored weather conditions and airspace restrictions to support safe flight operations.
- Facilitated airspace deconfliction, preventing potential flight conflicts and ensuring safety.
- Tracked aircraft movements and availability using aviation software to ensure operational readiness.
- Built TFRs and monitored them to ensure aircraft did not enter
911 Dispatcher
City Of Billings
Billings, Montana
03.2021 - 03.2022
- Coordinated response efforts with police, fire, and medical services in urgent situations.
- Utilized computer-aided dispatch software to track units and manage incidents effectively.
- Monitored radio communications to relay important information to first responders promptly.
- Operated multi-line phone systems to receive emergency calls and gather information.
Emergency Medical Dispatcher
AMR
Spokane, Washington
01.2017 - 05.2018
- Coordinated with emergency services to dispatch ambulances and resources efficiently.
- Communicated critical information to first responders in high-pressure situations.
- Managed incoming emergency calls and assessed situations for appropriate response.
- Utilized computer-aided dispatch systems to track unit locations and statuses.
- Maintained detailed records of calls and responses for operational accuracy.
- Trained new dispatchers on protocols and communication procedures effectively.
Education
High School Diploma -
Mt Spokane High School
Mead, WA06-2013
Skills
- Flight operations management
- Airspace deconfliction
- Weather monitoring
- Aviation dispatch software
- Flight logistics
- Resource allocation
- Incident management
Certification
- EMT
Timeline
Aircraft Dispatcher
United States Forest Service
03.2026 - Current
Aircraft Dispatcher
Montana DNRC
03.2023 - 03.2026
911 Dispatcher
City Of Billings
03.2021 - 03.2022
Emergency Medical Dispatcher
AMR
01.2017 - 05.2018
High School Diploma -
Mt Spokane High School