Summary
Overview
Work History
Education
Skills
Certification
Qualifications
Timeline
Generic

Morgan Schmidlin

Sicklerville,NJ

Summary

Energetic and driven, with passion for creating an inviting work space. Experienced with salon management, customer service, and business growth. Utilizes team leadership and innovative marketing strategies to enhance individual client satisfaction and retention. Track record of consistently meeting business goals and fostering positive salon environment. Well-versed in industry trends

Overview

13
13
years of professional experience
1
1
Certification

Work History

Salon Owner

Self Employed
03.2023 - Current
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Nurtured a vibrant salon culture.
  • Maintained daily, monthly, and quarterly records of costs and revenue.
  • Managed daily operations for salon success, inventory management, and financial reporting.
  • Oversaw daily salon operations and performed general salon tasks.
  • Enhanced productivity by streamlining appointment booking procedures using modern scheduling software.

Hair stylist & make-up artist

Freelance
10.2018 - Current
  • Wedding & special event services
  • Enhanced client satisfaction by providing personalized styling consultations.
  • Advised clients on fashion trends to create desired looks.
  • Assisted clients in selecting suitable hairstyles, enhancing personal appearance.
  • Increased client retention by building strong rapport and trust.
  • Attending workshops to stay current with emerging styling techniques.
  • Educating clients on hair care products to maintain styles between appointments.
  • Providing welcoming and professional environment, enhancing salon experience.
  • Styled bridal parties for special occasions, ensuring satisfaction and elegance.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.

Front Desk Receptionist

TLS Spray Tan Bar
08.2022 - 01.2023
  • Warmly greet guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.

Sales Associate

CosmoProf
10.2020 - 06.2021
  • Provided customers with assistance
  • Worked with shipment and stocking shelves
  • Open and closing store duties
  • Working register
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Hair Stylist & Make-up Artist

The Parlour Room
09.2017 - 10.2018
  • Assisted front desk/ booking appointments/consultations.
  • Enhanced client satisfaction by providing personalized hair styling services.
  • Boosted repeat business with consistent, high-quality service.
  • Customized hair care solutions, addressing individual client needs.

Administrative Assistant

Franklin Planning
07.2014 - 12.2017
  • Advisor support.
  • Maintain and update documents
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.

Salon Assistant

Louis Christian Robert John Salon & Spa
03.2016 - 06.2016
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
  • Prepared and mixed color formulas for clients' hair.
  • Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.

Cashier

ACME
05.2012 - 08.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

Cosmetology Certification & Master's Program - Cosmetology Certification

Rizzieri Aveda School of Cosmetology
Marlton, NJ
08.2016

High School Diploma - undefined

Paul VI High School
Haddonfield, NJ
06.2012

Skills

  • Efficient Learner
  • Artistic and Creative
  • Exceptional color and styling skills
  • Attentive & Driven
  • Upbeat & Friendly
  • Able to easily determine customer needs
  • Well equipped to handle money and maintain a correct cash register drawer count
  • Organized

Certification

Cosmetology Certification

Qualifications

  • Licensed Cosmetologist & Skilled Make-up Artist
  • Experience with customer service

Timeline

Salon Owner

Self Employed
03.2023 - Current

Front Desk Receptionist

TLS Spray Tan Bar
08.2022 - 01.2023

Sales Associate

CosmoProf
10.2020 - 06.2021

Hair stylist & make-up artist

Freelance
10.2018 - Current

Hair Stylist & Make-up Artist

The Parlour Room
09.2017 - 10.2018

Salon Assistant

Louis Christian Robert John Salon & Spa
03.2016 - 06.2016

Administrative Assistant

Franklin Planning
07.2014 - 12.2017

Cashier

ACME
05.2012 - 08.2012

Cosmetology Certification & Master's Program - Cosmetology Certification

Rizzieri Aveda School of Cosmetology

High School Diploma - undefined

Paul VI High School

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Morgan Schmidlin