Morgan Schumacher
Harlan,IA
Summary
Accomplished Pharmacy Technician with a proven track record at Myrtue Medical Center, enhancing inventory management and patient care through effective medication reconciliation and IV compounding. Demonstrated expertise in pharmacy software proficiency and a commitment to maintaining patient confidentiality. Excelled in mentoring peers, streamlining operations, and improving service quality, contributing to a significant increase in efficiency and patient satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inpatient Certified Pharmacy Technician
Myrtue Medical Center
07.2015 - Current
- Improved inventory management by conducting regular audits and implementing a system for tracking medication expiration dates.
- Participated in hospital-wide initiatives aimed at improving patient care, such as interdisciplinary committees focused on medication safety and utilization management.
- Mitigated potential drug shortages by monitoring usage trends, adjusting stock levels accordingly, and promptly notifying relevant parties of any supply issues that arose.
- Advanced professional expertise by participating in continuing education opportunities, staying current on industry trends, and sharing knowledge with colleagues.
- Aided in training new pharmacy technicians, serving as a knowledgeable resource and mentor for their professional development.
- Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
- Contributed to a positive team atmosphere through consistent communication and collaboration with pharmacy staff members.
- Maintained compliance with federal regulations and hospital policies by properly disposing of expired or damaged medications.
- Streamlined pharmacy operations by maintaining an organized and efficient work environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Retail Pharmacy Technician
Hy-Vee Pharmacy
05.2010 - 07.2015
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
- Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety regulations.
- Trained new pharmacy technicians in proper procedures, policies, and best practices to enhance their job performance and ensure consistency across the team.
- Expedited wait times for patients by effectively multitasking among various responsibilities such as handling phone inquiries or greeting walk-in customers without compromising accuracy or quality of service.
- Supported pharmacy operations by preparing medication labels, packaging medications, and assembling daily dosage packs for patients.
- Increased overall efficiency of the pharmacy by assisting with administrative tasks such as filing insurance claims, scheduling appointments, or processing payments as needed.
- Streamlined daily workflow processes through effective communication with pharmacists and other staff members to ensure accurate prescription fulfillment.
- Improved patient satisfaction by providing exceptional customer service and efficiently filling prescriptions.
- Collected co-payments or full payments from customers.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Central College
Pella, IAHigh School Diploma -
Washington High School
Washington, IA05.2004
Skills
- Patient confidentiality
- Medication Reconciliation
- Medication Dispensing
- Pharmacy Software Proficiency
- Pharmacy Billing
- IV Compounding
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Inpatient Certified Pharmacy Technician
Myrtue Medical Center
07.2015 - Current
Retail Pharmacy Technician
Hy-Vee Pharmacy
05.2010 - 07.2015
Central College
High School Diploma -
Washington High School
- CPhT - Certified Pharmacy Technician
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