Morgan Scott
Cedar Hill,TX
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Receptionist
Cochran Firm
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Front Desk Agent
Hilton Anatole
06.2023 - Current
- Customer service is my top priority for my position
- I speak with customers about any issues or assistance
- I manage money coming in and out of the front desk from any guest for their hotel needs
- I make sure that the front desk department is disinfected and clean every day that I work
- Cleanliness is the best way to work.
Account inquiry Representative
Willis Towers Watson
08.2022 - 12.2022
- During open enrollment for health insurance, I accomplished getting customers on the company website
- Helped coworkers with assisting a few calls to better assist the call
- Scored achievements from assisting complicated calls.
Guest service Representative
Nothing Bundt Cakes
02.2021 - 04.2022
- Because of my product and service experience, I have been given the task to provide training for new hires
- Maintaining a clean and positive workspace
- Serving customers with the task of their cake orders being successful.
Personal Assistant
Contract Labor
06.2019 - 08.2021
- Actively followed orders to maintain tasks for my boss
- Organized a calendar, and kept a timely manner on schedule
- Learned different medical tasks under the executive manager for the pharmaceutical field.
Sales Associate
The Children’s Place
11.2018 - 08.2019
- Served great assistance to all customers in regards to the clothing items they were in need for
- Great employee service and showing great sales experience with selling the highest amount of store credit cards.
Education
Kinesiology - Kinesiology
Mountain View College
07.2024
Diploma -
Cedar Hill High School
01.2018
Skills
- Microsoft Office (PowerPoint, Excel, Word)
- Admirable typing skills at above average speed
- Can be designated multiple tasks to get them done in a timely manner
- Telephone skills
- Data Entry
- Customer and client relations
Timeline
Receptionist
Cochran Firm
04.2024 - Current
Front Desk Agent
Hilton Anatole
06.2023 - Current
Account inquiry Representative
Willis Towers Watson
08.2022 - 12.2022
Guest service Representative
Nothing Bundt Cakes
02.2021 - 04.2022
Personal Assistant
Contract Labor
06.2019 - 08.2021
Sales Associate
The Children’s Place
11.2018 - 08.2019
Kinesiology - Kinesiology
Mountain View College
Diploma -
Cedar Hill High School
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