Morgan Sharp
Houston,TX
Summary
Dedicated and passionate Patient Care Technician seeking a challenging position in a healthcare setting where I can utilize my prior clinical skills and knowledge to provide high quality care to patients. With a strong focus on patient safety and well being, I aim to contribute positively to the healthcare team while continuing to enhance my professional development.
Overview
10
10
years of professional experience
Work History
Customer Sales Representative
Public Storage
Houston, TX
07.2023 - Current
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Described product highlights and benefits to help guide purchasing decisions.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
Emergency Medical Technician
United States Air Force
Travis AFB, CA
11.2013 - 11.2021
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking supplies and tools as needed.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
Patient Care Technician
UC Davis Medical Center
Sacramento, CA
10.2019 - 06.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Collected and transported specimens to prepare for lab testing.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11.2026
Associate of Arts - General Studies
American Military University
Charles Town, WV12.2023
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Phlebotomy Techniques
- Catheter Care
- Blood Glucose Monitoring
- ADL support
- Specimen Collection
- Patient Education
- Emergency Response
- EKG Interpretation
- Professional Bedside Manner
- Hospice and palliative care
- Sterilization techniques
- HIPAA Compliance
- Certified in CPR/AED
- Medical terminology knowledge
- Patient Care
Affiliations
- United States Air Force
Timeline
Customer Sales Representative
Public Storage
07.2023 - Current
Patient Care Technician
UC Davis Medical Center
10.2019 - 06.2020
Emergency Medical Technician
United States Air Force
11.2013 - 11.2021
Bachelor of Science - Nursing
Western Governors University
Associate of Arts - General Studies
American Military University