Morgan Sharp
Houston,TX
Summary
Dedicated and passionate Patient Care Technician seeking a challenging position in a healthcare setting where I can utilize my prior clinical skills and knowledge to provide high quality care to patients. With a strong focus on patient safety and well being, I aim to contribute positively to the healthcare team while continuing to enhance my professional development.
Overview
10
10
years of professional experience
Work History
Customer Sales Representative
Public Storage
07.2023 - Current
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Described product highlights and benefits to help guide purchasing decisions.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
Emergency Medical Technician
United States Air Force
11.2013 - 11.2021
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking supplies and tools as needed.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
Patient Care Technician
UC Davis Medical Center
10.2019 - 06.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Collected and transported specimens to prepare for lab testing.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11.2026
Associate of Arts - General Studies
American Military University
Charles Town, WV12.2023
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Phlebotomy Techniques
- Catheter Care
- Blood Glucose Monitoring
- ADL support
- Specimen Collection
- Patient Education
- Emergency Response
- EKG Interpretation
- Professional Bedside Manner
- Hospice and palliative care
- Sterilization techniques
- HIPAA Compliance
- Certified in CPR/AED
- Medical terminology knowledge
- Patient Care
Affiliations
- United States Air Force
Timeline
Customer Sales Representative
Public Storage
07.2023 - Current
Patient Care Technician
UC Davis Medical Center
10.2019 - 06.2020
Emergency Medical Technician
United States Air Force
11.2013 - 11.2021
Bachelor of Science - Nursing
Western Governors University
Associate of Arts - General Studies
American Military University