MORGAN SHOOTER
Roanoke,VA
Summary
Dedicated professional with over 12 years of exceptional customer service and office administrative experience. Proficient in various software programs, operations and procedures. Demonstrated hands-on experience in HR, payroll and accounting on a small business scale. Highly motivated and efficient multi-tasker with excellent communication, verbal and written skills and known for meticulous attention to detail.
Overview
20
20
years of professional experience
Work History
Shipping and Warehouse Manager
Tieguys.com
08.2016 - 09.2023
- Managed the processing and shipping of daily online orders for multiple retail platforms
- Oversaw inventory management, restocking and warehouse organization
- Assisted with payroll administration and supervised part-time and student employees
- Contributed to inventory planning, production and supply ordering.
Gallery Operations Assistant
Antique Maps and Art
11.2014 - 08.2016
- Process and shipped daily online orders, handling customer inquiries and concerns
- Manage online inventory listings and maintained business websites
- Administered a social media presence and assisted with various clerical tasks
- Ensured the smooth operation of the gallery's day-to-day operation.
Office Administrator
Emmer Development Corp.
07.2012 - 11.2014
- Greeted guests, answered and directed calls, sorted mail and managed deliveries
- Responsible for office supply procurement and maintenance of office equipment
- Processed fees and payments and filing and data entry of various real estate documents
- Served as personal secretary for business founder and president and provided support to various departments, including HR, marketing, accounting and property management.
Library Assistant
Alachua County Library District
01.2008 - 07.2012
- Managed the front desk operations, serving as initial point of contact for patrons
- Assisted patrons by checking books in and out, issuing library cards and responding to reference and computer related inquiries
- Handled incoming phone inquiries and processed payments for fees and fines and performing various data entry and clerical tasks as needed.
Library Associate II
Palm Beach Co. Library System
10.2003 - 01.2008
- Administered the checking in an out of library materials, issued library cards and provided directional assistance to patrons
- Managed phone inquiries, collected fines and fees while maintaining a precise cash drawer
- Organized the daily schedule for employees, carried out various clerical duties.
Education
High School Diploma -
Buccholz High School
Gainesville, FLAssociate of Arts -
Santa Fe College
Gainesville, FLSkills
- Proficient in MS Office and Google Suite
- Administrative Support
- Customer Support
- Ordering and Stocking Supplies
- Human Resources
- Mail Handling
- Database Management
- Telephone Reception
- Office Administration
Timeline
Shipping and Warehouse Manager
Tieguys.com
08.2016 - 09.2023
Gallery Operations Assistant
Antique Maps and Art
11.2014 - 08.2016
Office Administrator
Emmer Development Corp.
07.2012 - 11.2014
Library Assistant
Alachua County Library District
01.2008 - 07.2012
Library Associate II
Palm Beach Co. Library System
10.2003 - 01.2008
High School Diploma -
Buccholz High School
Associate of Arts -
Santa Fe College
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