Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Skinner

Broken Arrow,OK

Summary

Professional care provider with expertise in birth and postpartum support, prepared to offer exceptional guidance and care. Proven background in assisting families through childbirth and postpartum period, delivering emotional and physical support. Known for effective collaboration with healthcare teams and adaptability to changing needs, ensuring optimal outcomes for clients.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Birth and Postpartum Doula

Tulsa Family Doulas
01.2022 - Current
  • Supported birthing persons in achieving their desired birth experience by creating a calm and nurturing environment.
  • Collaborated with medical professionals to ensure seamless communication and coordinated care throughout the birthing process.
  • Assisted with postpartum care and provided guidance on postpartum recovery.
  • Educated patients on breastfeeding and provided lactation support.
  • Enhanced prenatal and postpartum care by providing evidence-based information, emotional support, and physical comfort measures.
  • Tailored services to accommodate diverse cultural backgrounds, respecting individual beliefs and preferences throughout the birth journey.
  • Promoted maternal well-being through comprehensive postpartum care plans that included mental health support resources and self-care strategies.
  • Participated in ongoing professional development opportunities to stay current with industry trends and research, ensuring clients received the highest quality care.

Billing Specialist

Tulsa Spine and Rehab
01.2022 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Responded to customer concerns and questions on daily basis.
  • Handled account payments and provided information regarding outstanding balances.
  • Used data entry skills to accurately document and input statements.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Monitored outstanding invoices and performed collections duties.
  • Worked with multiple departments to check proper billing information.

Center Director

KinderCare Learning Centers
11.2016 - 01.2022
  • Collaborated with parents to enhance communication channels, strengthening the home-school partnership for improved student outcomes.
  • Kept facility in compliance with all applicable standards and laws.
  • Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
  • Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
  • Fostered caring and safe environment for children and parents.
  • Promoted positive company image and established reputation as provider of choice for educational programs in greater community.

Stay At Home Mom

Self
10.2015 - 11.2016
  • Stayed home with newborn through first year of life.

Sales Associate

Sundance Office Supply
01.2013 - 10.2015
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Education

No Degree - Nursing

Tulsa Community College
Tulsa, OK

High School Diploma -

Broken Arrow High School
Broken Arrow, OK
08-2006

Skills

  • Advocate for women
  • Customer service
  • Prenatal education
  • Physical comfort
  • Active listening
  • Collaborative teamwork
  • Professionalism and ethics
  • Continuing education commitment

Certification

  • Happiest Baby on the Block
  • Childbirth Educator
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Blood Borne Pathogens

Timeline

Birth and Postpartum Doula

Tulsa Family Doulas
01.2022 - Current

Billing Specialist

Tulsa Spine and Rehab
01.2022 - Current

Center Director

KinderCare Learning Centers
11.2016 - 01.2022

Stay At Home Mom

Self
10.2015 - 11.2016

Sales Associate

Sundance Office Supply
01.2013 - 10.2015

No Degree - Nursing

Tulsa Community College

High School Diploma -

Broken Arrow High School

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Morgan Skinner