Morgan Slone
Tyler,TX
Summary
Dynamic training manager with a proven track record at Chick-fil-A, specializing in staff training and operational compliance. Enhanced team performance through tailored training programs and effective communication, resulting in improved customer satisfaction. Skilled in inventory management, I foster a culture of excellence and efficiency within fast-paced environments.
Overview
7
7
years of professional experience
Work History
Manager in Training
Mcdonalds, PDI FOODS
01.2026 - Current
- Supported daily operations by ensuring compliance with safety and sanitation standards.
- Assisted in training new staff on operational procedures and customer service best practices.
- Coordinated inventory management to maintain stock levels and minimize waste.
- Contributed to team meetings, sharing insights to improve workflow efficiency.
- Monitored employee performance, providing feedback for skill development and improvement.
- Enhanced team performance by implementing effective training strategies and management techniques.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
Assistant Manager
Domino's Pizza
04.2024 - 01.2026
- Assisted in training and onboarding new team members to ensure operational efficiency.
- Implemented inventory management practices to reduce waste and enhance stock accuracy.
- Coordinated daily scheduling to optimize staff coverage during peak hours.
- Monitored food safety standards, ensuring compliance with health regulations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Lead Manager
Esha Inc.
02.2019 - 02.2022
- Developed training materials to enhance team knowledge and service excellence.
- Conducted engaging training sessions to improve employee performance and retention.
- Collaborated with management to identify skill gaps and tailor training programs accordingly.
- Evaluated training effectiveness through participant feedback and performance metrics.
Training Manager
Chick-fil-A
01.2024 - 04.2024
- Developed training materials to enhance team knowledge and service excellence.
- Conducted engaging training sessions to improve employee performance and retention.
- Collaborated with management to identify skill gaps and tailor training programs accordingly.
- Evaluated training effectiveness through participant feedback and performance metrics.
Training Manager
Chick-fil-A
03.2022 - 01.2024
- Developed training materials to enhance team knowledge and service excellence.
- Conducted engaging training sessions to improve employee performance and retention.
- Collaborated with management to identify skill gaps and tailor training programs accordingly.
- Evaluated training effectiveness through participant feedback and performance metrics.
Education
High School Diploma -
Aledo High School
Aledo, TXSkills
Staff training
Timeline
Manager in Training
Mcdonalds, PDI FOODS
01.2026 - Current
Assistant Manager
Domino's Pizza
04.2024 - 01.2026
Training Manager
Chick-fil-A
01.2024 - 04.2024
Training Manager
Chick-fil-A
03.2022 - 01.2024
Lead Manager
Esha Inc.
02.2019 - 02.2022
High School Diploma -
Aledo High School