Morgan Smith
Dawsonville,GA
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
15
15
years of professional experience
Work History
Assistant General Manager
Ceviche Taqueria
07.2023 - Current
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Realtor
Berkshire Hathaway Home Services
05.2022 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Bartender/Server
Roux on Canton
02.2021 - 07.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bar Manager/Key Holder
Butcher and Brew
09.2016 - 02.2021
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Mentored and trained staff members to ensure exceptional customer service standards.
Content Creator
D.N.A
06.2018 - 08.2019
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Collaborated with cross-functional teams to produce engaging multimedia content for both online and offline channels.
- Maximized audience reach by strategizing and executing targeted email marketing campaigns.
- Developed strong relationships with industry influencers, securing valuable guest blogging opportunities.
Marketing Assistant
PatchWerk Recording Studios
02.2018 - 08.2018
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
Bartender
Blue Moon Pizza
03.2016 - 02.2017
- Responsibilities: Provide excellent service to all bar guests, know how to pour beer correctly, make various cocktails, maintain a tidy bar at all times, and have a positive attitude.
Sales Associate
In Your Ear Music
09.2014 - 03.2016
Customer Service Specialist
Best Buy
05.2014 - 10.2015
Sales Associate
Stella & Dot
10.2013 - 10.2014
Cashier
Ingles
01.2009 - 01.2013
Education
Business- Entrepreneurship AA in Business -
Southwestern Community College
Sylva, NC05.2018
Skills
- Sales experience
- Excellent customer service
- Proficient with Mac and PCs
- Proficient with Microsoft Office
- Waitress
- Hostess
- Bartender
- Content Creation
- Social Media Management
- Business Development
- Strategic Planning Skill
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant General Manager
Ceviche Taqueria
07.2023 - Current
Realtor
Berkshire Hathaway Home Services
05.2022 - Current
Bartender/Server
Roux on Canton
02.2021 - 07.2023
Content Creator
D.N.A
06.2018 - 08.2019
Marketing Assistant
PatchWerk Recording Studios
02.2018 - 08.2018
Bar Manager/Key Holder
Butcher and Brew
09.2016 - 02.2021
Bartender
Blue Moon Pizza
03.2016 - 02.2017
Sales Associate
In Your Ear Music
09.2014 - 03.2016
Customer Service Specialist
Best Buy
05.2014 - 10.2015
Sales Associate
Stella & Dot
10.2013 - 10.2014
Cashier
Ingles
01.2009 - 01.2013
Business- Entrepreneurship AA in Business -
Southwestern Community College
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