Summary
Overview
Work History
Education
Skills
AUTHOR
Timeline
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MORGAN SOKOL

Carlsbad,CA

Summary

Talented communicator and call center sales manager with the ability to observe, evaluate, and give meaningful feedback while building successful careers for team members. Proven track record of providing financial services to clients while managing complex transactions. Possesses deep understanding of motivation, coaching and communication skills.

Overview

16
16
years of professional experience

Work History

Equity Investor

Self
Kailua-Kona, HI
03.2023 - Current

Using different analytics to utilize the most profitable outcome.

LOAN OFFICER

Prosperity Home Mortgage, LLC
11.2022 - 05.2023
  • Collect and analyze client's financial information to assess eligibility for home loans
  • Strong problem-solving skills and an interest in finding clients loan products to fit their needs.
  • Communicate effectively with all stakeholders, including customers, processors, underwriters and others.
  • Demonstrate a high level of professionalism to customers and other team members.

SALES MANAGER

Freedom Mortgage
11.2019 - 08.2021
  • Execute performance goals established by the senior management team in a call center environment.
  • Oversaw between 8-13 loan officers and 1-2 team leaders and loan officers closing between 20-230 mortgage loans per month depending on vertical.
  • Responsible for a variety of KPI's
  • Execute performance goals established by the VP, Production and other members of the senior management team.
  • Assist with all other special tasks or projects as directed by management.
  • Create a sales culture that will drive top performance including personally developing sales training.
  • Manage and motivate team members to ensure consistent and maximum performance levels.
  • Manage personal production and pipeline management.
  • Develop and maintain excellent working relationships internally and externally.

NATIONAL ACCOUNT EXECUTIVE

Reliant Funding
03.2019 - 10.2019
  • Call center environment, cultivate and build relationships quickly with business owners
  • Work with various platforms such as Salespro and Omni
  • 3rd highest gross sales for the month of June.

BRANCH MANAGER

LoanIt
12.2017 - 07.2018
  • Hired to start and build a call center in El Paso, Tx expected to grow to over 300 loan officers.
  • Trained and assisted in the licensing of loan officers with no previous experience.
  • Used data driven cognitive tests for onboarding new hires.

SALES MANAGER

Freedom Mortgage
03.2014 - 12.2017
  • Awarded the top loan officer of 2015 in my vertical for the west coast which transitioned to team lead for the office and then Sales Manager
  • Helped to build the best team in the vertical and one of the most successful in the company for 2016 and 2017 managing mortgage teams between 12- 33 loan officers
  • In the portfolio vertical my team averaged 31 closings monthly with average volume of 5,640,000 per
  • LO, cash out division 8 loans per with average volume of 1,690,000.

LOAN OFFICER

WJ Bradley
San Diego, CA
03.2011 - 12.2013
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.

Education

Bachelors - Industrial Sociology

San Diego State University
01-2005

Skills

  • Team Leadership
  • Credit
  • Salesforcecom
  • Sales Team Expansion
  • Sales Management
  • Recruiting
  • Presentations
  • Mentoring
  • Collaboration

AUTHOR

"How to Be a Mortgage Sales Hero."

Timeline

Equity Investor

Self
03.2023 - Current

LOAN OFFICER

Prosperity Home Mortgage, LLC
11.2022 - 05.2023

SALES MANAGER

Freedom Mortgage
11.2019 - 08.2021

NATIONAL ACCOUNT EXECUTIVE

Reliant Funding
03.2019 - 10.2019

BRANCH MANAGER

LoanIt
12.2017 - 07.2018

SALES MANAGER

Freedom Mortgage
03.2014 - 12.2017

LOAN OFFICER

WJ Bradley
03.2011 - 12.2013

Bachelors - Industrial Sociology

San Diego State University
MORGAN SOKOL