Morgan Sparks
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
5
5
years of professional experience
Work History
Hair Stylist
Self Employed
10.2020 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Customer Service Representative
T Mobile
05.2019 - 10.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
License of Cosmetology And Barbering - Cosmetology
Paul Mitchell The School - Delaware
Newark, DE03.2020
GED -
Pennsville Memorial High School
Pennsville, NJ06.2011
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Highly motivated self-starter
- [State] Licensed Cosmetologist
- Sales expertise
- Continuing education
- Business Management
Timeline
Hair Stylist
Self Employed
10.2020 - Current
Customer Service Representative
T Mobile
05.2019 - 10.2021
License of Cosmetology And Barbering - Cosmetology
Paul Mitchell The School - Delaware
GED -
Pennsville Memorial High School