Morgan Steward
Medford
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Claims Administrative Support Specialist
Progressive Insurance
08.2022 - Current
- Receive inbound calls from various providers to verify insureds claim coverage
- Place outbound calls to hospitals to update billing information
- Utilize Medlogix system to approve/deny doctors prescribed treatment
- Enter pre-certifications in a timely manner
- Respond to all emails
- Mentor new employees.
Front Desk Receptionist
Reconstructive Orthopedics
07.2021 - 08.2022
- Greet patients and direct to intended destination
- Prepare charts and transmit documents to appropriate parties
- Schedule patient appointments
- Verify and update patient and insurance information
- Confirm necessary referrals and pre-certifications
- Confer with Doctors, Physicians Assistants, Athletic Trainers and Medical Assistants at various facilities
- Train new hires.
Customer Retailer Services (Contract)
Subaru of America
09.2019 - 05.2020
- Interact daily with the Senior Representatives
- Create Repair Order Summaries
- Contact Service Manager or Service Advisor to obtain and verify the accuracy of the repair orders
- Notify Senior Representatives upon completion of summaries
- Utilized Microsoft Excel to create and organize caseload
- Oversee distribution of Repair Order Summaries
- Trained new hires
- Pass out incoming mail and checks.
Education
Business Administration -
Camden County College
Blackwood, NJ01.2017
Culinary Arts Trade -
Camden County Technical Schools
Sicklerville, NJ01.2014
Skills
- Superb interpersonal, problem solving, public speaking and organization skills
- Proficiency in Microsoft Office applications (Word, Excel, & PowerPoint)
- Strong oral, written, as well as communication skills with the ability to type 45 WPM
Timeline
Claims Administrative Support Specialist
Progressive Insurance
08.2022 - Current
Front Desk Receptionist
Reconstructive Orthopedics
07.2021 - 08.2022
Customer Retailer Services (Contract)
Subaru of America
09.2019 - 05.2020
Business Administration -
Camden County College
Culinary Arts Trade -
Camden County Technical Schools
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